Not a 5 star service I really wanted to love them and leave them a 5 star review as they have asked. Just never got to doing that at the start of working with them, and then things started piling up. I had a very low volume store, so they were probably not making much money with me and not super motivated, but still I don't think these things are acceptable in any business. They have a portal and a dedicated slack chanel. What happened initially no one set me up with a portal and slack chanel took days to get someone to reply to messages. They have a Shopify integration and are supposed to pick up orders automatically. In reality I had to ping them for unfulfilled orders in slack (days to get reply=shipping delays). I could never figure out the billing, sometimes I was billed for shipping more than I had orders (like I said very low volume). There was another instance when my account got locked for no payment, but there wasn't any invoice or any way to pay sent to me and it took days to get them to look into the matter. When we finally parted ways, it took them about a month to get my inventory sent out. And they only sent half of it, didn't include my branded packaging materials either. So, that's the story. Sorry I can't make this 5-star, Atomix.

Great friendly company Worked with Atomix for some time now and they are a perfect fit for my small business, quick to respond and always solution driven.

Outstanding Service Once I learned about the type of service, communication, and flexibility I would receive, we were hooked. It's been several months and I'm glad I made the switch from another "traditional" 3PL.

Overall an effective system designed to help you as you scale Atomix Logistics has in place a very effective system - inventory, packaging, fulfilment. With Slack channels for quick communication and a seamless connection between the online inventory system (their new app is about to be launched) and my Shopify store, it has been a pleasure working with their team. The pricing is also reasonable. Do reach out to see if you are a good fit with Atomix Logistics particularly if you are looking to scale your start-up.

5 Stars My company started using Atomix Logistics within the past year and it's been a pleasure working with them. They are easy to work with, offer competitive pricing and are very responsive to my needs.