Professional and supportive I was looking for a 3PL and found Atomix. The team was very supportive and professional. I had a lot of questions when starting and the team was patient and provided me answers I needed. The onboarding process was smooth and the interface is awesome! They are very transparent about the fees. I think they're doing a great business.

Great communication As a small business, agility and flexibility are crucial for my success. I love that I have access to my Atomix shipping manager via Slack so I can react to issues quickly and efficiently.

Atomix is incredible to work with Atomix has been an instrumental part of making my growing business succeed. I never have worked with a fulfillment company before and Atomix walked me through the entire process with transparency. They are truly dedicated to making my business succeed and I couldn’t imagine doing business without them

Not a 5 star service I really wanted to love them and leave them a 5 star review as they have asked. Just never got to doing that at the start of working with them, and then things started piling up. I had a very low volume store, so they were probably not making much money with me and not super motivated, but still I don't think these things are acceptable in any business. They have a portal and a dedicated slack chanel. What happened initially no one set me up with a portal and slack chanel took days to get someone to reply to messages. They have a Shopify integration and are supposed to pick up orders automatically. In reality I had to ping them for unfulfilled orders in slack (days to get reply=shipping delays). I could never figure out the billing, sometimes I was billed for shipping more than I had orders (like I said very low volume). There was another instance when my account got locked for no payment, but there wasn't any invoice or any way to pay sent to me and it took days to get them to look into the matter. When we finally parted ways, it took them about a month to get my inventory sent out. And they only sent half of it, didn't include my branded packaging materials either. So, that's the story. Sorry I can't make this 5-star, Atomix.

Atomix makes my life so much easier Atomix makes my life so much easier. Our quickly scaling startup needed a partner who could provide excellent communication and fulfillment, and we have had only positive experiences with Atomix since we started working with their team. Our account managers are incredibly helpful and attentive, and our orders go out quickly and correctly every day. I can't imagine rating our experience anything less than five stars!