Michael Kummer
GBGreat communication As a small business, agility and flexibility are crucial for my success. I love that I have access to my Atomix shipping manager via Slack so I can react to issues quickly and efficiently.
george peterson
GBAtomix is incredible to work with Atomix has been an instrumental part of making my growing business succeed. I never have worked with a fulfillment company before and Atomix walked me through the entire process with transparency. They are truly dedicated to making my business succeed and I couldn’t imagine doing business without them
Anna
DEAs a small start-up, I highly recommend Atomix Logistics. I'm the owner of a small children's toy start-up brand. When I started looking for a fulfillment partner I was really worried I would not be able to find anybody who would want to take on a tiny brand like mine. I have to say finding Austin and Atomix Logistics has been the best thing that could have happened to me and my brand. Austin has been treating my brand like we are a huge multi-million dollar business already. The orders come in and go out what feels like minutes. Any questions or concerns I have, get answered at lightning speed. I feel incredibly well taken care of and know with Atomix I can grow in peace because they will make us feel at home no matter what size we are. As a small start-up, I highly recommend Atomix Logistics.
ZappaDoodle Creative
CAI Do Not Usually Write Reviews, but They are Completely Worth It!!!! I have used other fulfillment centers in the past, and by far, Atomix Logistics has been phenomenal. They are organized, approachable, and flexible. They have great response times to requests, and are open to special requests. They have helped me with many special requests, and that is why I am grateful to them. They are always accommodating and listening to my needs. I appreciated that Austin the owner, was interested to fully understand my business so they could provide my business with a customized fulfillment solution. I am a small but growing business, and Atomix Logistics has the infrastructure in place to “scale up, ” when the time comes. What I like the most, unlike other fulfillment centers I have tried, is that they were very patient in trying to sort and organize my fulfillment needs, as the online world changes rapidly. I am very thankful to them, for taking care of my requirements, so I can concentrate on growing my business. Thank you so much!!!!
Darya Blednova
GBNot a 5 star service I really wanted to love them and leave them a 5 star review as they have asked. Just never got to doing that at the start of working with them, and then things started piling up. I had a very low volume store, so they were probably not making much money with me and not super motivated, but still I don't think these things are acceptable in any business. They have a portal and a dedicated slack chanel. What happened initially no one set me up with a portal and slack chanel took days to get someone to reply to messages. They have a Shopify integration and are supposed to pick up orders automatically. In reality I had to ping them for unfulfilled orders in slack (days to get reply=shipping delays). I could never figure out the billing, sometimes I was billed for shipping more than I had orders (like I said very low volume). There was another instance when my account got locked for no payment, but there wasn't any invoice or any way to pay sent to me and it took days to get them to look into the matter. When we finally parted ways, it took them about a month to get my inventory sent out. And they only sent half of it, didn't include my branded packaging materials either. So, that's the story. Sorry I can't make this 5-star, Atomix.