I Do Not Usually Write Reviews, but They are Completely Worth It!!!! I have used other fulfillment centers in the past, and by far, Atomix Logistics has been phenomenal. They are organized, approachable, and flexible. They have great response times to requests, and are open to special requests. They have helped me with many special requests, and that is why I am grateful to them. They are always accommodating and listening to my needs. I appreciated that Austin the owner, was interested to fully understand my business so they could provide my business with a customized fulfillment solution. I am a small but growing business, and Atomix Logistics has the infrastructure in place to “scale up, ” when the time comes. What I like the most, unlike other fulfillment centers I have tried, is that they were very patient in trying to sort and organize my fulfillment needs, as the online world changes rapidly. I am very thankful to them, for taking care of my requirements, so I can concentrate on growing my business. Thank you so much!!!!

Overall an effective system designed to help you as you scale Atomix Logistics has in place a very effective system - inventory, packaging, fulfilment. With Slack channels for quick communication and a seamless connection between the online inventory system (their new app is about to be launched) and my Shopify store, it has been a pleasure working with their team. The pricing is also reasonable. Do reach out to see if you are a good fit with Atomix Logistics particularly if you are looking to scale your start-up.

So far so good with Atomix Logistics So far so good with Atomix Logistics. We just started up service with them just in time for the Black Friday rush and while we have a few wrinkles to work out they have good systems in place and very good support. Communication is constant with our Micro Pod team. Having a dedicated team works really well so you are always working with the same core group and not having to re-educate new people about your specific needs for your products or issues that need to be fixed. At this point we would definitely recommend Atomix if you are looking to scale your ecommerce fulfillment.

Not a 5 star service I really wanted to love them and leave them a 5 star review as they have asked. Just never got to doing that at the start of working with them, and then things started piling up. I had a very low volume store, so they were probably not making much money with me and not super motivated, but still I don't think these things are acceptable in any business. They have a portal and a dedicated slack chanel. What happened initially no one set me up with a portal and slack chanel took days to get someone to reply to messages. They have a Shopify integration and are supposed to pick up orders automatically. In reality I had to ping them for unfulfilled orders in slack (days to get reply=shipping delays). I could never figure out the billing, sometimes I was billed for shipping more than I had orders (like I said very low volume). There was another instance when my account got locked for no payment, but there wasn't any invoice or any way to pay sent to me and it took days to get them to look into the matter. When we finally parted ways, it took them about a month to get my inventory sent out. And they only sent half of it, didn't include my branded packaging materials either. So, that's the story. Sorry I can't make this 5-star, Atomix.

Great friendly company Worked with Atomix for some time now and they are a perfect fit for my small business, quick to respond and always solution driven.