5 Stars My company started using Atomix Logistics within the past year and it's been a pleasure working with them. They are easy to work with, offer competitive pricing and are very responsive to my needs.

Transitioning to ATOMIX We are in the process of moving to ATOMIX and so far, so good! Great response time, attentive to questions, collaborative, and even sent us merch!

Great communication As a small business, agility and flexibility are crucial for my success. I love that I have access to my Atomix shipping manager via Slack so I can react to issues quickly and efficiently.

Not a 5 star service I really wanted to love them and leave them a 5 star review as they have asked. Just never got to doing that at the start of working with them, and then things started piling up. I had a very low volume store, so they were probably not making much money with me and not super motivated, but still I don't think these things are acceptable in any business. They have a portal and a dedicated slack chanel. What happened initially no one set me up with a portal and slack chanel took days to get someone to reply to messages. They have a Shopify integration and are supposed to pick up orders automatically. In reality I had to ping them for unfulfilled orders in slack (days to get reply=shipping delays). I could never figure out the billing, sometimes I was billed for shipping more than I had orders (like I said very low volume). There was another instance when my account got locked for no payment, but there wasn't any invoice or any way to pay sent to me and it took days to get them to look into the matter. When we finally parted ways, it took them about a month to get my inventory sent out. And they only sent half of it, didn't include my branded packaging materials either. So, that's the story. Sorry I can't make this 5-star, Atomix.

So far so good with Atomix Logistics So far so good with Atomix Logistics. We just started up service with them just in time for the Black Friday rush and while we have a few wrinkles to work out they have good systems in place and very good support. Communication is constant with our Micro Pod team. Having a dedicated team works really well so you are always working with the same core group and not having to re-educate new people about your specific needs for your products or issues that need to be fixed. At this point we would definitely recommend Atomix if you are looking to scale your ecommerce fulfillment.