Not a 5 star service I really wanted to love them and leave them a 5 star review as they have asked. Just never got to doing that at the start of working with them, and then things started piling up. I had a very low volume store, so they were probably not making much money with me and not super motivated, but still I don't think these things are acceptable in any business. They have a portal and a dedicated slack chanel. What happened initially no one set me up with a portal and slack chanel took days to get someone to reply to messages. They have a Shopify integration and are supposed to pick up orders automatically. In reality I had to ping them for unfulfilled orders in slack (days to get reply=shipping delays). I could never figure out the billing, sometimes I was billed for shipping more than I had orders (like I said very low volume). There was another instance when my account got locked for no payment, but there wasn't any invoice or any way to pay sent to me and it took days to get them to look into the matter. When we finally parted ways, it took them about a month to get my inventory sent out. And they only sent half of it, didn't include my branded packaging materials either. So, that's the story. Sorry I can't make this 5-star, Atomix.

Atomix makes my life so much easier Atomix makes my life so much easier. Our quickly scaling startup needed a partner who could provide excellent communication and fulfillment, and we have had only positive experiences with Atomix since we started working with their team. Our account managers are incredibly helpful and attentive, and our orders go out quickly and correctly every day. I can't imagine rating our experience anything less than five stars!

As a business owner As a business owner, having control is important. The pod and warehouse manager concept is brilliant and they treat us like we’re on their team. They helped us launch with fast and affordable shipping. Now, as we scale we can focus more on growth. We tell every brand about them!

We love Atomix We have been using Atomix as a third party logistics company for almost a year now, and I have been consistently impressed with their level of service. They have always been prompt to respond to our requests and have been very effective at managing our inventory. Their team is professional and friendly, and they have helped us to streamline our parcels. I would highly recommend Atomix to anyone looking for a reliable and effective third party logistics company. They have been an integral part of our business, and we look forward to continuing to work with them in the future.

Great friendly company Worked with Atomix for some time now and they are a perfect fit for my small business, quick to respond and always solution driven.