Monster Movers

11 Hartford Street Boston MA, 02124, BOSTON, United States
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4.20
Based on 20 Reviews

5

80.00%

4

0.00%

3

0.00%

2

0.00%

1

20.00%
About Monster Movers

Award winning moving company serving MA, RI, NH, ME, CT, NY, NJ, PA, MD, DC, NC, SC, CA, TX, FL, VA, IL, OH, TN, WA with professional local and long distance moving help. We are not affiliated with any van lines, brokers, etc. All locations are family-owned and operated and we use our own trucks, labor and materials. All of our free moving quotes are transparent and do not include additional fees.

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Cathy Pimpinella
US

Long Distance Move NY-Florida DO NOT HIRE THIS MOVING COMPANY! I do not have one positive thing to say about this company. I chose the company because of positive reviews, their responsiveness in bidding for the job. It was a horrible decision. They not only did not show up on the scheduled moving day but showed up on 6/20/21, Father's Day. The outsourced truck drivers they hired from Texas told me they were "leaving straight from my home in NYC heading to Boston to load my items on a larger truck and head to Florida"! This was a complete lie! The first date selected for delivery in Florida was 6/21/21. It is now early August and my furniture is in a "warehouse in New Jersey" with no estimated day/time for delivery! I've paid this company almost $5000 and they are holding my items hostage in New Jersey? I've been calling, emailing, asking to speak to someone "more senior" than a telephone rep with babies crying in the background and, they route my call to another telephone rep or hang up on me! When will my High End Furniture/Home Goods be delivered? I flew to Florida for the delivery the first week of July and, No Delivery. The company is in breach of contract on August 9th. This company is unprofessional, poorly managed, deceitful, has poorly trained staff and should not be dealing with the public. Where is the owner of this company and why are they not involved in the situation? I am beginning to believe this is a "scam"? If this happened to me it has happened to others. The Attorney General in Illinois should be investigating this company!

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Holly
US

Horrible Communication- do not use The lack of communication within this company made for an extremely stressful move. I was given a 3-day pick up window (wanted to charge $150 to let us know the day) and was told I would get a call the afternoon before they came. I called the day before my 3-day window for an update, was told the movers would call the day before so of they didn't call that afternoon then they wouldn't be there the following day. Didn't get a call until the following morning that they would be there in an hour!! We had to do a mad dash to finish packing our kitchenwares and it was a total mess. Now I have to hope for the best that I get communication for drop off in time to reserve the loading dock or it will be another $600 for shuttling our stuff. Absolute trash communication and would recommend going elsewhere.

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julia antonelli
US

We were referred to Monster Movers by… We were referred to Monster Movers by our realtor and they did a phenomenal job. Our move required storage in the Hopkinton area. No damages and price was fair

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Cyras Brooks
US

Monster Movers Reviews Our family had a super complicated move and the office at Monster Movers is hands down the best in Massachusetts. First, the people who answer the phones are super friendly and informative. All of the other companies reminded me of online dating. As soon as I told them I wasn't interested they jumped all over me telling me I was a horrible person "wasting their time" then they called me every day even though I told them to stop. Monster Movers packed all of our furniture, stored it for 3 months while we finished our house, and delivered. The move was flawless. We were initially worried because it took longer but they had climate storage and the furniture was protected properly. The only issue were 2 smooshed boxes that my husband packed but supposedly he was not supposed to leave air in the boxes so not sure who's fault that really is.

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Michael Tormey
US

I used These movers becuase another… I used These movers becuase another local mover from Boston am didn’t show up at the last minute. I called up and they had a crew there in 3 hours. They packed my furniture and kept it in storage for a month and did a great job. My parents and I used them to bring some of my stuff up to Boston from. Ew York and there long disntance services weee also superior.

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