thecustomizedboxes.com

Springfield, VA 22153, USA, 22153, Springfield, United States
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4.63
Based on 16 Reviews

5

87.50%

4

0.00%

3

6.25%

2

0.00%

1

6.25%
About thecustomizedboxes.com

We are the manufacturer of High-Quality Custom Printed Boxes. FREE Shipping and FREE Design Support. Reach us: ✆ +1 703 350 4739 [email protected]

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Elijah Wiegmann
US

Delayed shipping and very murky information After fearing that we paid and wouldn't receive the boxes, multiple phone calls and emails and digging into the business online, we were unsure if we'd receive our boxes. After a delay, we have finally received the boxes as advertised. This was only after submitting a negative review and contacting the BBB. The team gave a very brief "the ship it is on has been delayed in the Panama Canal" reason for the delay. Even though the shipping logistics may actually have been to blame for the delay from promised delivery time, their transparency and information communication was difficult and frustrating. There are multiple companies with the same logo, many different general addresses (they never give an actual physical address for their business) Perhaps there was just a delay in ocean shipping, but I still suggest you look deeper into where the company is based, how payment is accepted (they just sent a pay link with no company info and we should have known better) I've recieved multiple calls and emails since posting this review from the company apologizing and explaining. I still don't feel like they are transparent enough in their process, business, and logistics.

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Josh
US

FAKE BUSINESS AND WILL TAKE YOUR MONEY! They sent us samples and never delivered product. Took a lot of money from us. UPDATE- our order arrived, without any warning or heads up, 2 MONTHS after promised. So they did take a lot of money, (8K+) and didn't deliver as promised.

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David Phillips
GB

My experience with The Customized Boxes… My experience with The Customized Boxes is always best. All boxes arrived in perfect condition, indicating that great care was taken to protect them from damage during a cross-country delivery. My recent experience ordering another display box, as well as the person who personally assisted me with my current order. I've already informed those who are applicable to this requirement.

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Massa Dembele
US

Working with The Customized Boxes made… Working with The Customized Boxes made it simple to complete our order in a timely manner. We worked with their team, and they were extremely communicative in providing us with a quote, timeline, and updates. We were able to add UV gloss and foil to our packaging for a reasonable price and in a timely manner. The finished product looked fantastic, and it arrived in time for a major tradeshow.

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Chuck McAteer
US

The Customize Boxes made us (Life… The Customize Boxes made us (Life Changing Nutrition, Inc) 400 boxes for our product to go into GNC. We worked with Dominic Lawrance at their branch in Dallas, TX. The boxes are awesome: absolutely perfect. I cant say enough about Dominic and this company. They did exactly what Dominic told us they would do.

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