customer
GBLiars and crooks Unfortunately, there isn’t an option for zero stars. This place lied about the spot available, and left us stranded in our rv at 5:30 at night. The manager agreed that there was no way that the space was able to accommodate the size that was promised, but then couldn’t even refund my money! Do not use this place!!
The Masters Turf
GBThe customer service we received from…Alex The customer service we received from Manager, Alex was excellent. She worked with us to solve our storage issues and we are so happy to have found the perfect solution with Lighthouse. As business owners we know how important it is to have quality, professional staff as your public face and she is it! This facility is newly remodeled and clean, bright and secure.
Elizabeth K
GBOnly 3 months ... Only 3 months in and not once have they sent a reminder, sent an email for paid invoice AND raised the fee without notice! This was supposed to be a 12 month special. Therefore I'm filing a complaint with CFPB abd FTC. I have had it with the price fixing, increased unjustified rate fees and no maintenance at storage units!
John Traversino
GBDon't go here They changed ownership and we were suppose to get a 50 dollar discount for referring someone who rented a storage. So we paid the rent for it and now they are trying to say we owe the 50 plus late charges.The storage doesn't accept partial payment but they are saying that is what they received from us. Update, after saying they would take care John f T I got an email saying they are going to put a lien on unit.
Debbie
GBTop Notch Storage Facility Carla is a perfect representation for this facility. She is kind, courteous and professional. She took the time to show us our options. The facility is clean and well lit. Hand trucks are available to make moving in and out easy. They even have a moving truck available free of charge when moving the big stuff! Just replace the gas. And of course it is within a certain mile radius that you get it for free. Climate controlled, clean, safe and easy access were important to us and Lighthouse hit them all. We are extremely happy with our choice.