Pasha Knish
USThis company has stored my inventory… This company has stored my inventory for over a year, charging me monthly. And one day they simply lost my inventory, began ignoring us and finally when I got their senior person on a call they stated it was not their liability and to contact my insurance provider. They have essentially stolen or lost my inventory and want to carry zero responsibility - this means they are a scam company and nobody should trust them in either Kentucky, Las Vegas or elsewhere.
Agatha Amoako
USGreat communication We've been with Rocket Shippers for about 2 years now, and the service has always been consistent - and pulled us through two huge holiday seasons flawlessly. This is the perfect partnership - you really don't get this level of customer service nowadays.
Crystal Chin
USPerfect partnership We've had a rough go with 3PLs in the past, and so glad we found Rocket Shippers - we were referred by friends. Onboarding/implementation was a breeze, and the handoff to CX and Operations was seamless. We were handheld every step of the way, it really felt like a white glove service. We ship fragile materials, and they made sure to work with us to ensure that our items arrive as safely as possible from A to B with minimal damage or none at all. Working with Rocket Shippers has put my mind at ease. Thank you so much for taking care of my (business) baby!
KD
USFinally inventory accuracy! I couldn't be more thrilled to leave a glowing 5-star review for our experience with Rocker Shippers. With where we came from, it's like night and day. From start to finish, their service was nothing short of exceptional. Something that was important to us was fulfillment and inventory accuracy; and when things happen - communication. Our shipments were handled promptly and with the utmost care. Their attention to detail was evident in the way they managed our inventory, ensuring accuracy and minimizing any potential for errors. And when things come up on our side, they were able to accommodate our changing needs without any hesitation, making adjustments seamlessly and without disruption to our operations. So, thank you! Keep up the great work, love working with Rocket Shippers.
Laura Bran
USWow wow wow!!! Wow, where do I even begin? My experience with Rocket Shippers has been absolutely fantastic! From the moment I reached out to them, they've been on top of their game. Their team is not only super friendly but also incredibly knowledgeable about all things logistics. I've worked with a few 3PL providers in the past, but none have impressed me as much as Rocket Shipper has. They make everything so easy and stress-free. Whether it's warehousing, shipping, or handling tricky logistics challenges, they handle it all with a smile. Plus, their communication is spot on. I never have to wonder about the status of my shipments because they keep me updated every step of the way. It's like having a logistics partner who's always got your back. If you're looking for a 3PL provider that's not only professional but also a pleasure to work with, look no further. They've earned every one of these five stars and then some!