Horrible company!!! This company takes forever to ship. I've been waiting 18 business days to get my delivery from Las Vegas to Minneapolis. Horrible, never again!

Perfect partnership We've had a rough go with 3PLs in the past, and so glad we found Rocket Shippers - we were referred by friends. Onboarding/implementation was a breeze, and the handoff to CX and Operations was seamless. We were handheld every step of the way, it really felt like a white glove service. We ship fragile materials, and they made sure to work with us to ensure that our items arrive as safely as possible from A to B with minimal damage or none at all. Working with Rocket Shippers has put my mind at ease. Thank you so much for taking care of my (business) baby!

Great 3PL for Fast and Accurate Fulfillment We transitioned all of our fulfillment and warehousing services to Rocket Shippers after spending the first 4 years with our original 3PL partner. It was not a frictionless process, but the implementation itself was as smooth as 4-party implementations go. Glenn and his team have done an excellent job quickly learning our products and scaling their processes to meet our needs. After completing the transition in October 2023, the RS team took 100% of our volume during our busiest month (November) and met the fulfillment SLAs by 99% with a pick-error rate of less than 0.5%. You don't achieve that level of fidelity as quickly as they did without having the right boots on the ground. I've been very happy with the relationship thus far and have no doubt that this will be a fruitful, long-term partnership.

This company has stored my inventory… This company has stored my inventory for over a year, charging me monthly. And one day they simply lost my inventory, began ignoring us and finally when I got their senior person on a call they stated it was not their liability and to contact my insurance provider. They have essentially stolen or lost my inventory and want to carry zero responsibility - this means they are a scam company and nobody should trust them in either Kentucky, Las Vegas or elsewhere.