This was my worse business experience in 22 Years of Business. Where 2 start? Overcharging intentionally, lost inventory, orders 1/2 shipped, fake pallets added to storage billing, rude, lied, inexperienced, childish, lack of talent and logistics knowledge from the very top, down. Spent over 15K in legal fees after illegally holding inventory hostage after 70 days of termination. These bad business practices are common to many other customers as reviews will show. I would never recommend anyone sign a contract with them, they violated mine over 8 times! Had to open a BBB also, which they ignored! From Accounting, Sales, and warehouse operations, the incompetence is epic and staggering. Their top managers come from bookkeeping at IHOP and a fry cook managing a warehouse location. Check your billing if you are with them now!

Successful launch, great client customer service We moved into 3PL services with Rocket Shippers last month and have been super pleased! Their team has amazing client customer service and has felt very taken care of throughout the onboarding process and our launch. Our shipments have been sent to customers within 24-36 hours, and we haven't received any issues from our stores. The team that I interface with has been lovely and so kind. I have already recommended a few other founders to them!

Great 3PL for Fast and Accurate Fulfillment We transitioned all of our fulfillment and warehousing services to Rocket Shippers after spending the first 4 years with our original 3PL partner. It was not a frictionless process, but the implementation itself was as smooth as 4-party implementations go. Glenn and his team have done an excellent job quickly learning our products and scaling their processes to meet our needs. After completing the transition in October 2023, the RS team took 100% of our volume during our busiest month (November) and met the fulfillment SLAs by 99% with a pick-error rate of less than 0.5%. You don't achieve that level of fidelity as quickly as they did without having the right boots on the ground. I've been very happy with the relationship thus far and have no doubt that this will be a fruitful, long-term partnership.

I can't thank Rocket Shippers enough! I can't thank Rocket Shippers enough!! They have been a tremendous help when it comes to logistics and supply chain. George is full of great ideas and cares about his customers to the utmost priority. I highly recommend Rocket Shippers for any 3PL, Logistics, and Amazon Fulfillment related services. Rocket Shippers offers a wide variety of solutions as well.