Successful launch, great client customer service We moved into 3PL services with Rocket Shippers last month and have been super pleased! Their team has amazing client customer service and has felt very taken care of throughout the onboarding process and our launch. Our shipments have been sent to customers within 24-36 hours, and we haven't received any issues from our stores. The team that I interface with has been lovely and so kind. I have already recommended a few other founders to them!

Great communication We've been with Rocket Shippers for about 2 years now, and the service has always been consistent - and pulled us through two huge holiday seasons flawlessly. This is the perfect partnership - you really don't get this level of customer service nowadays.

Perfect partnership We've had a rough go with 3PLs in the past, and so glad we found Rocket Shippers - we were referred by friends. Onboarding/implementation was a breeze, and the handoff to CX and Operations was seamless. We were handheld every step of the way, it really felt like a white glove service. We ship fragile materials, and they made sure to work with us to ensure that our items arrive as safely as possible from A to B with minimal damage or none at all. Working with Rocket Shippers has put my mind at ease. Thank you so much for taking care of my (business) baby!

This company has stored my inventory… This company has stored my inventory for over a year, charging me monthly. And one day they simply lost my inventory, began ignoring us and finally when I got their senior person on a call they stated it was not their liability and to contact my insurance provider. They have essentially stolen or lost my inventory and want to carry zero responsibility - this means they are a scam company and nobody should trust them in either Kentucky, Las Vegas or elsewhere.

Horrible company!!! This company takes forever to ship. I've been waiting 18 business days to get my delivery from Las Vegas to Minneapolis. Horrible, never again!