Great communication We've been with Rocket Shippers for about 2 years now, and the service has always been consistent - and pulled us through two huge holiday seasons flawlessly. This is the perfect partnership - you really don't get this level of customer service nowadays.

This was my worse business experience in 22 Years of Business. Where 2 start? Overcharging intentionally, lost inventory, orders 1/2 shipped, fake pallets added to storage billing, rude, lied, inexperienced, childish, lack of talent and logistics knowledge from the very top, down. Spent over 15K in legal fees after illegally holding inventory hostage after 70 days of termination. These bad business practices are common to many other customers as reviews will show. I would never recommend anyone sign a contract with them, they violated mine over 8 times! Had to open a BBB also, which they ignored! From Accounting, Sales, and warehouse operations, the incompetence is epic and staggering. Their top managers come from bookkeeping at IHOP and a fry cook managing a warehouse location. Check your billing if you are with them now!

They did an amazing job They did an amazing job integrating our Shopify to their software. They received and stored everything we sent efficiently and were able to start shipping orders extremely quickly. I shopped for several fulfillment providers and their prices and customer service sold me. Highly recommend

Successful launch, great client customer service We moved into 3PL services with Rocket Shippers last month and have been super pleased! Their team has amazing client customer service and has felt very taken care of throughout the onboarding process and our launch. Our shipments have been sent to customers within 24-36 hours, and we haven't received any issues from our stores. The team that I interface with has been lovely and so kind. I have already recommended a few other founders to them!

Finally inventory accuracy! I couldn't be more thrilled to leave a glowing 5-star review for our experience with Rocker Shippers. With where we came from, it's like night and day. From start to finish, their service was nothing short of exceptional. Something that was important to us was fulfillment and inventory accuracy; and when things happen - communication. Our shipments were handled promptly and with the utmost care. Their attention to detail was evident in the way they managed our inventory, ensuring accuracy and minimizing any potential for errors. And when things come up on our side, they were able to accommodate our changing needs without any hesitation, making adjustments seamlessly and without disruption to our operations. So, thank you! Keep up the great work, love working with Rocket Shippers.