Edward
GBThey did an amazing job They did an amazing job integrating our Shopify to their software. They received and stored everything we sent efficiently and were able to start shipping orders extremely quickly. I shopped for several fulfillment providers and their prices and customer service sold me. Highly recommend
Ji Hwan Kim
GBGreat 3PL for Fast and Accurate Fulfillment We transitioned all of our fulfillment and warehousing services to Rocket Shippers after spending the first 4 years with our original 3PL partner. It was not a frictionless process, but the implementation itself was as smooth as 4-party implementations go. Glenn and his team have done an excellent job quickly learning our products and scaling their processes to meet our needs. After completing the transition in October 2023, the RS team took 100% of our volume during our busiest month (November) and met the fulfillment SLAs by 99% with a pick-error rate of less than 0.5%. You don't achieve that level of fidelity as quickly as they did without having the right boots on the ground. I've been very happy with the relationship thus far and have no doubt that this will be a fruitful, long-term partnership.
Francesca
GBSuccessful launch, great client customer service We moved into 3PL services with Rocket Shippers last month and have been super pleased! Their team has amazing client customer service and has felt very taken care of throughout the onboarding process and our launch. Our shipments have been sent to customers within 24-36 hours, and we haven't received any issues from our stores. The team that I interface with has been lovely and so kind. I have already recommended a few other founders to them!
Laura Bran
GBWow wow wow!!! Wow, where do I even begin? My experience with Rocket Shippers has been absolutely fantastic! From the moment I reached out to them, they've been on top of their game. Their team is not only super friendly but also incredibly knowledgeable about all things logistics. I've worked with a few 3PL providers in the past, but none have impressed me as much as Rocket Shipper has. They make everything so easy and stress-free. Whether it's warehousing, shipping, or handling tricky logistics challenges, they handle it all with a smile. Plus, their communication is spot on. I never have to wonder about the status of my shipments because they keep me updated every step of the way. It's like having a logistics partner who's always got your back. If you're looking for a 3PL provider that's not only professional but also a pleasure to work with, look no further. They've earned every one of these five stars and then some!
Agatha Amoako
GBGreat communication We've been with Rocket Shippers for about 2 years now, and the service has always been consistent - and pulled us through two huge holiday seasons flawlessly. This is the perfect partnership - you really don't get this level of customer service nowadays.