David
GBExcellent Customer Support, Competitive Rates, Large Network We are a 16+ year old ecommerce company having used Amazon and another major fulfillment partner in the past. We hastily had to move our fulfillment operation because the partner was shutting down within 60 days. We compared 4-5 major fulfillment service providers and after careful evaluations, we picked Ware2Go because of their competitive rates and large warehouse network. Moving during the 4th quarter wasn't our choice but Ware2Go made the best out of the situation. We were quickly onboarded and they immediately had a team working on getting us integrated so that we did not miss a single day of operations. We have now been with Ware2Go for 5 months. They have the best customer support. They reply quickly to our emails and tickets and have been very flexible to make our transition as easy as possible. They even made a few custom changes that we needed which we didn't expect that were willing to do! Currently, we are using 2 warehouses with about 160 SKUs. They are progressively getting better and better with order accuracy and are constantly looking for feedback and ways to improve. I love that about them. They are not a black box like Amazon MCF FBA. Amazon might be cheap but you get what you paid for. With Ware2Go, I sense that they genuinely care a lot about small to mid size businesses. I'm looking forward to continuing our growth with them!
Unhappy Customer
GBI feel scammed by Ware2Go. I would like to speak with the Founder of Ware2Go. I feel scammed. I needed a new packing solution, and waited for weeks while the Ware2go team analyzed 2 of my products, which they promised to pay for but never did, and this stalled my start date to sell my items. They DID NOT find a solution, and wasted weeks, and now they are holding that against me, and doubling my monthly rent. This caused me a tremendous amount of stress. Penalizing me for a delay that THEY were a part of.
SprezzNYC
GBSeamless Onboarding We had a great onboarding experience with Ware2Go and everything went as smoothly as we could have hoped for. Communication was always prompt and informative, action items were clear, and we were very pleased overall. Our Ware2Go team was a huge part of getting our company's operations up and running, and we're glad that we're working with them.
Sky S.
GBI was charged $10,000 for setting… I was charged $10,000 for setting things up, $1500 per month of "technology" fee, and 5% of "feul" fee on top of everything. Seriously? Don't you already make money by arbitraging UPS shipping fees?
K arafa
GBI have been using them for over 6 month… I have been using them for over 6 month now and they are very good, also the best thing they have which is different than any other fulfillment company is you can talk to a real person at anytime. A+ I highly recommend them.