Ray Meyer
GBI had placed an order on the 20th of… I had placed an order on the 20th of this month, it is now the 29th and I have no tracking number yet and my product still has not shown up.
Stacy M
GBMy Orders have been processed very… My Orders have been processed very quickly. They are very helpful with any questions. They are becoming my favorite site for shipping supplies!
Lynne
GBOrdering was easy Ordering was easy, price was great and the item was delivered very quickly. However when I received the item, I realized I had purchased the wrong size and immediately contacted customer service to see if it would be possible to exchange for the correct size. She told me that she would need to have the internet person call me back. But she did help me decide on a replacement that would work. The problem now is that they never called me back. I just gave the product away to someone that could use them. I chose not to repurchase the correct size since there was no return call
Tim
GBYour order will be cancelled without notice if THEY misprice an item I was checking out their available items and found some products in their online catalog that were unusually inexpensive so, I ordered them. I assumed since it was available to order and I had it in my cart, put my credit card in for payment and completed the ordering process that I would receive them. Most times when a legitimate company makes a mistake they honor the price and update the page/sku after it's found by a customer. Well, not the packaging group. They cancelled the orders with ZERO correspondence!! No fulfilled order, no "thank you for finding our mistake" and partially filling the order, not even a "we can't fill your order because of a price discrepency." No communication at all. Very rude and unappreciative. The errors were fixed soon after. You're welcome The Packaging Group, apparently you guys don't honor your online pricing or value people calling out your mistakes.
Katrina Campbell
GBTPG cancelled my order and didn't let… TPG cancelled my order and didn't let me know. SO I have been patiently waiting for shipping boxes - that were never coming. Nice. Then I was asked to review the products that I never recieved.