Patrick Cassidy
GBYou sent the wrong product and when I… You sent the wrong product and when I emailed you at ask what should be done I got no response. So no you didn’t do a good job, I ignored 3 of these but you sure are president. So here you go.
Tim
GBYour order will be cancelled without notice if THEY misprice an item I was checking out their available items and found some products in their online catalog that were unusually inexpensive so, I ordered them. I assumed since it was available to order and I had it in my cart, put my credit card in for payment and completed the ordering process that I would receive them. Most times when a legitimate company makes a mistake they honor the price and update the page/sku after it's found by a customer. Well, not the packaging group. They cancelled the orders with ZERO correspondence!! No fulfilled order, no "thank you for finding our mistake" and partially filling the order, not even a "we can't fill your order because of a price discrepency." No communication at all. Very rude and unappreciative. The errors were fixed soon after. You're welcome The Packaging Group, apparently you guys don't honor your online pricing or value people calling out your mistakes.
Linnae Bosma, Freedom Line Gifts
GBFirst Time Experience This was my first time using The Packaging Group ... my local supply company raised their minimum order to $500 and that doesn't work for me. The products I needed were available, came quickly and were the same (if not better) prices than I was previously paying. Email communication - order received, order sent, tracking number - was all spot on. I'm so happy I was able to find another supply company with amazing service. Thank you to The Packaging Group!!
ETay
GBOrdering was easy Ordering was easy; product quality and price were great. It would have been helpful to receive shipment information when order was complete. I called TPG and was told it would be sent but never received it. Other than this snafu, I will do business with again. Prices are great.
JEFFREY JACOBY
GBGreat price on bogus paper rolls and… Great price on bogus paper rolls and great price on shipping as well. We'll definitely be doing more business! Thanks guys!