Some of the reps are friendly but its… Some of the reps are friendly but its the infrastructure and lack of accountability that ultimately makes this company a huge liability for shipping. From one small business owner to another, dont. There are lots of other options.

Corey Pfannenstiel raised the bar on… Corey Pfannenstiel raised the bar on customer service! He was polite, professional and took the time to verify that the receiver was ready for our shipment. We will definitely be calling Corey at FreightCenter the next time we ship LTL!

SLOW DOWN!!! I live on a culdesac, your driver passed my home, both coming and going at well over 30mph Remeber I mentioned the Culdesac... a round court with 1 way in and out... Please TELL your drivers you don't get peoples business with your name on the side of a speeding vehicle. I am considering you get the load to it's destination early? That's not a plus for the people you endanger with your lack of consideration. AGAIN, please TELL your drivers to slow down in small neighborhoods... with no sidewalks, and narrow streets...

Find a competent carrier I had three pallets of freight, all well organized, shrink wrapped and banded. All three pallets had been dropped, and one, containing metal file cabinets, had obviously had extremely heavy objects dropped on top of it, causing dents so deep in the top that it is now impossible to open. The contents will now have to be removed by using a grinder to cut the tops of the file cabinets off. One item was also missing from that pallet. There was a report of transit damage to an intermediate freight center, but I was not informed until I called and asked. I never saw the report. The response from ABF, after my sending damning photo documentation, was a query about the estimated weight of the damaged objects. I received a check for $20.00.

We hired this company to ship… We hired this company to ship equipment, told us they could, even gave me the perfect description of what the package was exactly, the company they hired got there and said they couldn't do it. Provided no proof or details as to why. FreightCenter called us back to charge us nearly double what the first freight company said so we hired someone else. Now this lying company is charging 20% to cancel because of their incompetency!!!! I would strongly recommend looking elsewhere!!!! Rebecca in customer service who says she's a manager is just as incompetent!!!!!!!!!!