I chose the redwood individual bottle… I chose the redwood individual bottle racks and love it. Once you carefully review the assembly instructions, it's easy to put it together [with a brad gun]. I did not choose the lacquer finish but ended up doing it myself later - wish I had ordered it finished. One section had missing parts but a phone call had them expressed to me the next day.

I recently received two wooden wine… I recently received two wooden wine racks. The installation instructions were among the worst I have ever seen. It took two of us two hours just to get the first one assembled. Once done, we realized that some of the key parts were different lengths so I can't stand it up. I can only lay it on its' side. I am returning the second unit as it is not worth the money.

They were very helpful when I placed my… They were very helpful when I placed my order but when I called back 10 minutes later to cancel because I needed to check my dimensions and reorder later, they would not give me a credit nor send me an acknowledgement that I even called back. I had to dispute with my credit card company...

Share review Share review Embed review This is my 3rd wine cellar designed by Wine Cellar Innovations, great quality and everything fits as designed. I have used other companies and issues always show up upon installation, Not with WCI! They make the process much easier than you have imagined, and provide multiple options in the design process. Enjoy your new cellar with WCI, Marc Van Ness Colorado Springs, Colorado

Horrible experience Horrible experience. We’ve been waiting for our cellar to be competed for nine months with poor customer service, attention to detail and project management. Do not sign a deal with them if you want your project done on 2021