Wire Rack ReviewI recently installed a wire rack system… I recently installed a wire rack system from WCI. It was easy to install and looks great. WCI support was there to answer my questions and, in my case, send some additional hardware to accommodate my particular installation. All in all, a very good experience and great product at an affordable price. Steve Surber Winchester, VA

Horrible experience Horrible experience. We’ve been waiting for our cellar to be competed for nine months with poor customer service, attention to detail and project management. Do not sign a deal with them if you want your project done on 2021

Placed order for wine cellar door… Placed order for wine cellar door on/about 3/26/2021 and told that the order would take 6-8 weeks. I contacted them on 5/16/21 to find out when the door would be shipped. On 5/17/21, I was initially told July. When I asked why isn't it coming in May since I ordered in March I was then told the door would be ready in two weeks. Then I recieved another email stating the door wouldn't be ready until Mid June. I suspect the order was forgotten and instead of being honest, I am getting the run around. I am hoping the door arrives in June and is perfect, so my contractor can finish the work, this door has caused a 3 week delay to my basement renovation, so far. Customer Service leaves a lot to be desired.

Wine Cellar Innovations has become my go to for cellar projects Wine Cellar Innovations has become my go-to for multiple cellar projects. The products are top notch and the customer service even better. When I was trying to design my latest cellar, one of the reps worked with me to pick out the right products and setup like my own personal design consultant! Even helped me order custom heights to ensure I maximized the space!

Wine Cellar Design and Cooling Wine Cellar Innovations is no longer in business. I would love to help anyone that needs wine racking or cooling. I am a wine cellar design consultant with International Wine Accessories. We are the manufacturer of CellarPro cooling and can help with your wine racking needs. My number is 707-794-8000 ext 211. I would love the opportunity to earn your business.