Tonya Vinatieri
GBTERRIBLE customer service with no clue… TERRIBLE customer service with no clue on how to predict a date or follow through with the promised time line. I have a party that is being RUINED by broken promises from this company and shotty workmanship. I wish we had gone with a different company that was actually cheaper! SO SO SO disappointed. If you work with this company expect every predicted time line, even for the designing of your work, to take AT LEAST an extra 10 days, and don't expect them to return your calls like they say they will... My husband and I have done more of the work with the TWO pieces of 8 we planned to purchase than I think the company has for any of it!
Darrell Mills
GBThey were very helpful when I placed my… They were very helpful when I placed my order but when I called back 10 minutes later to cancel because I needed to check my dimensions and reorder later, they would not give me a credit nor send me an acknowledgement that I even called back. I had to dispute with my credit card company...
Betsy O'Day
GBWine Cellar Design and Cooling Wine Cellar Innovations is no longer in business. I would love to help anyone that needs wine racking or cooling. I am a wine cellar design consultant with International Wine Accessories. We are the manufacturer of CellarPro cooling and can help with your wine racking needs. My number is 707-794-8000 ext 211. I would love the opportunity to earn your business. 
marc van ness
GBShare review Share review Embed review This is my 3rd wine cellar designed by Wine Cellar Innovations, great quality and everything fits as designed. I have used other companies and issues always show up upon installation, Not with WCI! They make the process much easier than you have imagined, and provide multiple options in the design process. Enjoy your new cellar with WCI, Marc Van Ness Colorado Springs, Colorado
Lynn P
GBThe instructions are very poor The instructions are very poor. When the first two steps state pre- drilling and nail gun recommended it should be a sign. Lucky my husband has the tools and used wood glue, but I would still recommend placing where you don't have to worry about someone bumping into it.