They earned my trust Used their services for few years now , quick delivery, updates on parcel status , great customer service and friendly drivers . I can see many complaints but we need to do our part in ensuring the packaging is done right by us. Thank you a lot . C

Avoid at all costs Avoid at all costs . The company is soo bad I had to take 2 days of work and twice they didn’t turn up so I’d lost £500 just by that ! Very untrustworthy, packages arrives open and items missing from inside . This is second time I’m using them and thy don’t care about punctuality! The collection guys looking very suspicious without high visibility vests etc etc !

AVOID AVOID AVOID !!! AVOID AVOID AVOID !!! We've retreated back to Romania and chose this company purely of costs reasons. Couldn't make a bigger mistake, 12/13 single carton boxes, few with extra protection and stretch film wrapped got to destination absolutely battered! Other few bags of clothes in vacuumed plastic bags have arrived torn as if they went through a war zone! DO NOT BE FOOLED by the cost aspect of the expedition, whatever small or big! They will bring your glass chipped and your fragiles absolutely battered and upside down! Eastlines only after your money given you have a large pick up, they will only tell you rough guidelines of T&Cs! Romanian end of the courier have no idea of what they're on about with lost items, already been delivered with local branch but deemed lost with main hub! AMATEURS! DO NOT USE AS INTERNATIONAL MOVERS! MASSIVE MISTAKE!

Very bad experience Very bad experience. The last two deliveries sent was a Samsung tv 43” went missing and a PlayStation 4 and a Delonghi coffee machine was stolen from their original boxes. In Romania I’ve been to the police but in England I wrote to Small Court, which is a gov.uk site and made a complain . Paid £35 and they mediate the issue. I recommend to everyone who had a bad experience with Eastlines to do that.Don’t let them. They supposed to be responsible for they service and answer for they mistakes. eastline termeni si conditii Make a money claim online on gov.uk

SUCH AN UNPROFESSIONAL SERVICE! STAY AWAY IF YOU VALUE YOUR PARCEL, MONEY AND TIME. unprofessional service. they never know when they will collect. Ive been told that all pick up and delivery confirmations are just estimates and been told the old ''terms and conditions'' BS! .they took payment , they emailed me the collection day but it never happened. they blame some third party company(in this case dhl) for their incompetence. STAY AWAY, THIS IS A ''ROMANIAN STYLE'' COURIER COMPANY AND SHOULD NOT BE TRUSTED IN ANY WAY. USE A DECENT SERVICE LIKE ROYAL MAIL OR DHL DIRECLY INSTEAD !SUCK A SHAME THIS COWBOYS ARE STILL ON THE MARKET...