I recently used One Way Van Lines for … I recently used One Way Van Lines for my local move from Baltimore to Philly and was very happy with the way they handled my furniture. From the time of scheduling until everything was unloaded into my new apartment, they were professional, quick and had all necessary tools needed to take apart the beds and stuff. They were also very affordable comparing to other professional movers! They showed up within scheduled time window and the driver was in contact with me throughout the move! Everything was professionally wrapped and nothing was broken, scratched, or damaged. Thank you One Way Van Lines for help me me move. I will definitely recommend and use you guys again!

Poor communication and unresponsive One Way Van Lines is unprofessional, unresponsive and will try to pile on extra charges. When loading my belongings into the truck at pick-up, the team did extra packaging (bubble wrap, etc) that they then charged me for. They did not ask me if I wanted to do that (even though I was present the whole time) and I assumed it was a part of the moving/packing estimate I'd negotiated with the company. When I was charged an extra $325, the company representatives refused to discuss any solution. I was told that it was my word against that of their employees and "there was nothing they could do". After multiple attempts to call and email the manager, I filed a claim with my credit card to refuse the charge. Only THEN did I get a prompt reply telling me that I couldn't file a claim for damages while I still owed them money. And yes, my belongings were damaged. Multiple boxes squished (even those clearly marked fragile) and two bookcases cracked/shelves broken. In addition, despite multiple requests for an estimated arrival, I received only 6 hours’ notice of delivery and had to leave work early. The truck traveled from Baltimore to Kansas City, leaving what most would assume is plenty of time to update me that the truck was on its way and to estimate an arrival day. Yet I received ZERO communication until the day of. Do not hire this company.

One way van lines One way van lines I would give it zero if i could. DO NOT USE A BROKER! I am telling you, the fees start to pile on, they use that 21 day delivery clause to hold your stuff, move it from one truck to another truck then take it to Maryland then do another transload and MAYBE you get your stuff when you want it. the ESTIMATE was $2400....to date and i still do not have my stuff, they have charged be almost $4000 and expect another $1400 in cash upon delivery. SAVE YOURSELF from this place. rent a u-haul, hire a helper to load it and unload and drive yourself if you are moving out of state. this BROKER nonsense, especially ONE WAY VAN LINES, is AWFUL. ABSOLUTELY AWFUL. They will HOLD YOUR STUFF the full 21 days and charge they will definitely over charge you. DO NOT USE A BROKER WHEN YOU MOVE!!! ESPECIALLY THIS ONE

Terrible experience Terrible experience. Look elsewhere. Our shipment was held hostage and they could not give us a delivery date. We waited over 2 weeks after we were promised delivery. Daily phone calls still didn’t provide us with updates. Look for a local carrier that can promise specific dates. Price is not as good as promised. Buyer beware.

Very good services Very good services. Great hospitality and very helpful from buffalo to baltimore