Dont be fooled by the good overall… Dont be fooled by the good overall review, READ before you book them My experience with purple heart have been really bad for the following reasons: - They are not actually a moving company as they advertise, they are brokers, I could have booked with the US movers "which is the company that moved my stuff" directly and saved money. - They will give you many false info before you book, once you book and pay, they know you cant cancel as you will lose money and it is too late to find a different company, they lied to me many times, and were rude about it - When I booked, I was promised that they will confirm the pick up date a week before, they confirmed 24 hours before. - they promised that my stuff will be delivered within 2-5 days window. my stuff were delivered 17 days late. I moved to a new city 6 hours driving from the original one not only they lied about it, they were very rude that it is in the contract that they can be up to 30 business day late. - they estimate your cost depending on what you provide them, they calculate higher space for the boxes, etc to be on the safe side and they tell you that when we put the boxes in the truck we recalculate, that was a lie, they did not. I would avoid them at all cost.

I recently used One Way Van Lines for … I recently used One Way Van Lines for my local move from Baltimore to Philly and was very happy with the way they handled my furniture. From the time of scheduling until everything was unloaded into my new apartment, they were professional, quick and had all necessary tools needed to take apart the beds and stuff. They were also very affordable comparing to other professional movers! They showed up within scheduled time window and the driver was in contact with me throughout the move! Everything was professionally wrapped and nothing was broken, scratched, or damaged. Thank you One Way Van Lines for help me me move. I will definitely recommend and use you guys again!

GREAT EXPERIENCE GREAT EXPERIENCE - MADE MOVING EASY! These movers were on time, fast and accurate. Guys packed all my furniture very nice and professional - (this is was included in my estimate). Their cheerful attitudes and work ethic was amazing! I couldn't have asked for a better team, or a better experience. I would absolutely recommend One way van lines to anyone looking for a quality moving team! Thank you for making a stressful situation so easy!

TERRIBLE COMPANY. DON'T HIRE PURPLE HEART This company contracts out to terrible carriers who are unprofessional, negligent and even criminal. We had numerous delivery times given with no shows, damaged and missing items, and the movers were kicking and throwing boxes. Many boxes were left out in the rain, we have 1/2 a bed, a missing video game console, etc. We now have to go through insurance claims to sort it all out. Purple Heart takes your money and then pretends they'll guide the whole move but basically leave you hanging. They tried to make us sign an NDA in exchange for a small discount so not to write this review. AVOID!

Used this team a month ago... Used this team a month ago while moving a 14-foot large WALL PAINTINGS from Maryland to Colorado. At the start the Customer Service manager seemed to be slower in responding my calls but yet when she answered she gave me the whole details about how they work and I followed up and my job was perfectly carried out. Everything was carefully handled and am very happy with them.