One way van lines One way van lines I would give it zero if i could. DO NOT USE A BROKER! I am telling you, the fees start to pile on, they use that 21 day delivery clause to hold your stuff, move it from one truck to another truck then take it to Maryland then do another transload and MAYBE you get your stuff when you want it. the ESTIMATE was $2400....to date and i still do not have my stuff, they have charged be almost $4000 and expect another $1400 in cash upon delivery. SAVE YOURSELF from this place. rent a u-haul, hire a helper to load it and unload and drive yourself if you are moving out of state. this BROKER nonsense, especially ONE WAY VAN LINES, is AWFUL. ABSOLUTELY AWFUL. They will HOLD YOUR STUFF the full 21 days and charge they will definitely over charge you. DO NOT USE A BROKER WHEN YOU MOVE!!! ESPECIALLY THIS ONE

I was moving for the first time and … I was moving for the first time and looked at many different moving companies but decided to move with One Way Van Lines. I am very thankful that their sales representative, Zeke, explained all the details to me and the movers were quick and professional. The job was just like the estimate and I did not pay any extra fees. The movers were 20 minutes late but I was notified 30 minutes before that they would be late. When the movers came they really took care of my stuff and I had no worries. It was a great moving experience and I would recommend this company!

Worst moving company EVER!! Worst moving company EVER!!! It seems that they go by several different names but when we used them they were called Landmark Movers. They never told me that they were supposedly a "brokerage" company who outsource the actual move. They outsourced with One-way Van lines. They told me that our furniture would be delivered between the 1st and 2nd of August so they would pickup on the 27th of July. They picked up on the 27th and used extra materials that were not asked for so they tried to charge an extra $75 just for wrapping the couches which I never asked them to do. The guy packed the truck with the exact items on the truck and said that the cubic feet was over and he called dispatch and they said that it would be an extra $400 which I told them I didn't want to pay because I was told that the items on the list was covered under the price that we agreed to. I told them to take my stuff off of the truck and Deena Chavis who works in billing got really nasty with me and said that she will tell the drivers to leave with my stuff unless I pay. I went back and forth with her and then the price went from $400 to $118 then when she talked to my husband she said it will just be $80 now at pickup and $80 upon delivery which that equals $160 which she said the total would be $190 so in the end they just want to get as much extra money out of you as they can. Don't give them a dime.

One way or no way! My husband and I had worked with two other moving companies prior to One way and One way seriously blew us away with their customer service, professionalism, flexibility, and timeliness. One way was super responsive via email and over the phone. They let us change our moving date with only a few days notice and worked with our schedule on a start time, considering it wasn't a normal "8am move." The team that helped us move was great - they were on time, moved quickly, and were careful with all our items. Everything was relocated to our new location in one piece - the team even reassembled all of the items with high craftsmanship. Without a doubt, I would use One way again for any future moves!

DO NOT USE THIS MOVER OR LET YOUR MOVE BE SUBCONTRACTED TO ONE WAY> I contracted my move with Gateway Movers out of Florida. THEY sub-contracted without telling me, to One Way Van Lines. The movers arrived 3 hours late, but the truck was packed properly,(by midnight), or so I thought. The movers told me AFTER the truck was full that they needed to get to Maryland to OFFLOAD my things in their warehouse. When my things finally arrived at my destination, (10 days after my move), boxes were torn, 3 tables were broken, my clothing wardrobes were delivered UPSIDE DOWN and then heavy boxes were placed INSIDE and on top of my clothing. Hangers were broken, clothing arrived so wrinkled I had to have EVERYTHING rewashed and ironed. Boxes were missing, my hand truck was missing, most of my Waterford was broken, boxes were wet and falling apart and to top it all off, they broke my TV, (which was properly packed in a TV Flat screen box with extra bubble wrap and pillows).....the delivery movers went into my kitchen cabinets and STOLE a jar full of quarters, (for use at the Laundromat), and the jar had approximately $125.00 in it. When I called them up about the grievance, they told me to call the police. QUESTION: What are the police in South Carolina going to do about money stolen from me....by people who work for a company in Maryland? I was even handed things by the movers that had fallen out of the boxes during the offload! How do my things just fall out of a securely taped box? With boxes being ripped open, there is no doubt how this happened! Presently, I have called GATEWAY to see if they can offer any help with this situation, and they're not even answering the phone!!! I have called 3 days in a row and over 4 times!!! My husband and I are senior citizens! We put our trust in a company to move us. Gateway, who is the company that I hired, handed it off to One Way Van Lines. As I opened boxes and found irreplaceable things completely destroyed, I was devastated. How does one begin to replace antique ceramic and glassware once owned by my grandparents, and brought over SAFELY from Europe? They even managed to destroy a PAINTING! They broke the frame and tore it away from the frame. How does something like that happen??? Wish I could have included photos! DO NOT EVER....I repeat DO NOT EVER use this company. They handed off the job to someone else, which I did not expect or know about, and now they won't due me the courtesy of even just answering the phone! Being forewarned is being forearmed! Lynne and CJ...thanks a lot for nothing! GATEWAY...you are running a scam that will catch up to you someday. You acted as if you cared about this move. You only cared about that ALMIGHTY DOLLAR! UPDATE: As I had COVID, I was unable to unpack my Christmas decorations. When I DID unpack this year, all my Waterford and Lenox ornaments were GONE! I had over 40 expensive ornaments and when I opened that box of ornaments this year....only 4 were left. Now I know why it took 10 days to get from NY to SC. You were rifling through my belongings and taking what you wanted.