One way or no way! My husband and I had worked with two other moving companies prior to One way and One way seriously blew us away with their customer service, professionalism, flexibility, and timeliness. One way was super responsive via email and over the phone. They let us change our moving date with only a few days notice and worked with our schedule on a start time, considering it wasn't a normal "8am move." The team that helped us move was great - they were on time, moved quickly, and were careful with all our items. Everything was relocated to our new location in one piece - the team even reassembled all of the items with high craftsmanship. Without a doubt, I would use One way again for any future moves!

I was moving for the first time and … I was moving for the first time and looked at many different moving companies but decided to move with One Way Van Lines. I am very thankful that their sales representative, Zeke, explained all the details to me and the movers were quick and professional. The job was just like the estimate and I did not pay any extra fees. The movers were 20 minutes late but I was notified 30 minutes before that they would be late. When the movers came they really took care of my stuff and I had no worries. It was a great moving experience and I would recommend this company!

I recently used One Way Van Lines for … I recently used One Way Van Lines for my local move from Baltimore to Philly and was very happy with the way they handled my furniture. From the time of scheduling until everything was unloaded into my new apartment, they were professional, quick and had all necessary tools needed to take apart the beds and stuff. They were also very affordable comparing to other professional movers! They showed up within scheduled time window and the driver was in contact with me throughout the move! Everything was professionally wrapped and nothing was broken, scratched, or damaged. Thank you One Way Van Lines for help me me move. I will definitely recommend and use you guys again!

Used this team a month ago... Used this team a month ago while moving a 14-foot large WALL PAINTINGS from Maryland to Colorado. At the start the Customer Service manager seemed to be slower in responding my calls but yet when she answered she gave me the whole details about how they work and I followed up and my job was perfectly carried out. Everything was carefully handled and am very happy with them.

Worst move in my life full of moves This company provided my wife and I with the worst move in my life. We travel a lot, so we are not new at this (with experience, besides the US, in Spain, France, Brazil, Italy...). I would recommend to avoid this company, or at least not trust in anything they say and double check everything, little of what they say is true. They started by promising a move on Saturday, but movers never showed up. When I called they said it was a mistake, so I rescheduled for Tuesday. I canceled my work appointments to be available at 1pm (in our building you needed to be out by 5pm). They arrived at 4.30pm. Throughout the long wait, I of course contacted them and they kept saying "they will be there in 20 min". Of course, that was a lie. The drivers were very nice (they had little information from the "management" of what was going on), we managed to do everything before 9pm. To my surprise, we received a text the next day "we forgot to charge 100 dollars for boxes", boxes that of course we never received. When I called to clarify that, they said to me "you need to prove that you did not receive the boxes, so I think this conversation is going nowhere". So the burden of proof is on you after you contract, we were fortunate they did not decide to charge 500 dollar. I was not very confident from the beginning because any other company I called to was not available for short notice and they were. Now I know there was a reason for that. I recommend you plan your move with some time to avoid this company.