Moving Direct Van Lines

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2.50
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

0.00%

1

60.00%
About Moving Direct Van Lines

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Christine Rogers
GB

Horrible company Horrible company! Never called to inform of the time that trucks were coming. When I called them to try and find out when they were coming stated that they had called and we didn’t answer which was not the case according to my call records. Grossly underestimated the amount of space to to move a three bedroom house. The total cost was over 200% more than the estimate and contract that was signed. After signing the contract would call the company to ask questions and just be told that they will be called back and never get a call. DO NOT MOVE WITH THIS COMPANY. THEY ARE ONLY BROKERS AND ARE A SCAM!

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Jana Ingalsbe
GB

Worst company ever We consider this to be just a bait and switch company. We worked very hard to give up all the information that we had available to us. We were assured over and over that our equipment could be moved with our household items. The whole thing was awful. The moving company that actually came out to help us was very helpful at the beginning, and then because of the distress on both sides it became Confrontational. Catherine was amazing on the phone but the pictures of the everything that we did was not enough we were given a discount that the moving company did not offer when I called them I was told it was our fault for not signing the updatedupdated confirmation and that it’s just not true. We signed it and it went back in. When we asked what what do we do with our equipment when the contracted movers would not move it they told me to call Uber Freight, they do not move equipment for the general population. They only do it for companies. I am so disappointed. I will do everything in my power to make sure that these folks to not they cannot bait and switch anyone else. Contacting a local mover to move our equipment. They explained to me which nobody else did that if they cannot move equipment with household goods it’s illegal.

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Matt
GB

This moving company was absolutely… This moving company was absolutely terrible. Please do not use them. They hired a 3rd party "moving company" which was just two guys who showed up in an unmarked truck and could barely communicate. They charged me hundreds of dollars over the quoted price, and damaged many of my items moving, as well as leaving damages to the house I moved into. They completely broke my treadmill, left large scratches in the floor, bork the door frames, and drop some of my appliances off the truck.

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Crystal Schultz
GB

This company scammed us and took our… This company scammed us and took our money. Then then sent there people and pretended to be another company we had hired and tried to steal our money. The worst company to hire. This company is very unprofessional as well. Please use another company.

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Leah Johnson
GB

I would give negative stars but that’s… I would give negative stars but that’s not an option! Movers confirmed for the 9th so we booked our flights a few days after their scheduled arrival, only form them to say they couldn’t make it the day before their confirmed arrival date. They claimed that they didn’t have any available trucks for our move after the one they booked for us “broke down”. They offered a different date but that would not work for us, and I was not going to move our schedule around for such an unreliable company only for this to happen again. Now I’m losing money on flights that are non refundable and having trouble finding an available uhaul to be out of our current housing by the move out date we agreed on. Also they decided to send a text instead of having the common courtesy to least call. I truly believe they had no real intentions of moving us, because it’s been nothing but a run around. Do not recommend unless you want them to leave you stuck between a rock and a hard place. I am beyond disappointed in the service we received from Moving direct van lines. Overall very stressful and disappointing experience!

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