We did not choose to use Moving Direct… We did not choose to use Moving Direct & the phone call we received afterward was asking for the price we agreed with the moving company we did go with!! What? No. And her remarks were very sparky and unprofessional. I am glad I did not choose to go with this company & I do not recommend this business.

This has been the worst experience… This has been the worst experience ever. Katherine Jones is a complete LIAR! She assured me that I would get my move once I got my apartment nor later than one day, all I had to do was call her to let her know. Once I did that she avoided my calls and texted me that customer service would give me a call! Right there I knew something was off. Customer service calls informing me that my move was still in WA and not in Texas and that would take another 20 days for it to arrive! This was unacceptable. When I texted Katherine about it, she denies everything she once told me and then goes on to blame me as if I was the one the misunderstood. Not to mention that she gave me a quote and when the movers actually came, which is a third party by the way, they charged me another $400 for a 2 foot artificial plant!!! I have called numerous times and everyone says something different. Today finally my move arrived and most of my boxes have damage, my son’s furniture has dents and the tv, which Katherine assured they would pack well, is in a made up mirror box laying flat!!! A 75”flat screen!! I am beyond devastated!

Moving Direct Van Lines is Terrible Moving Direct Van Lines utilizing On Track Movers moved me from NJ to FL and lost my big screen TV, damaged bedroom furniture and broke glassware/ceramics. At least $5k in damages and provided only $60 after insurance claim. Don’t use Moving Direct Van Lines nor On Track Movers.

This moving company was absolutely… This moving company was absolutely terrible. Please do not use them. They hired a 3rd party "moving company" which was just two guys who showed up in an unmarked truck and could barely communicate. They charged me hundreds of dollars over the quoted price, and damaged many of my items moving, as well as leaving damages to the house I moved into. They completely broke my treadmill, left large scratches in the floor, bork the door frames, and drop some of my appliances off the truck.

I am always calculative about any kind… I am always calculative about any kind of cost that comes my way but this time no matter how reasonable some companies were, I refused to hire them because I wanted a good service. Though the charge of Moving direct van lines seemed a little higher than my budget, I was okay with it as I got a fantastic service. So it was a great deal indeed!