Received my item which was damaged I… Received my item which was damaged I took a photo and immediately inquired. As I had paid for repacking they put two metal items together with no seperating bubble wrap so in transit they were smashing into each other and gringing and arrived quite worn, paint missine, edges grinded away etc. But HSG kept making new hurdles wanting photos of multiple different things despite them sending me pictures when they were shipping it of how it was packed. Honestly find a different shipping provider. After a few years of using their service I am no longer going to use them neither are my friends who I had previously informed about HSG and i suggest any reader to do the same. Tldr: Avoid.

I recommend this app so much I recommend this app so much, I have purchased several items that weren't locally available here in the PH and I am satisfied that they have shipped the products I want that I thought I wouldn't be able to get. Luckily I have found this app and they have such great services that you can use!

HopShopGo seems to go MIA !!! I have been using HopShopGo for several years and they have been reliable in shipping the packages to the final destination. However, i have not managed to contact anyone at HopShopGo and there's no more livechat agent for about 2 weeks. My packages have been delivered to the allocated suite address according to sellers' tracking numbers but no update at HopShopGo. No people answered my email and my telephone. What is happening? Are they stealing my packages? Any kind soul to help?

I'm very happy with my first time use… I'm very happy with my first time use of the HopShopGo platform. I used their Buyforme service and it went perfectly. Then the process to ship to Australia was also flawless. The delivery time was an impressive 4 days. I used their welcome voucher with the Express upgrade and it made the whole process very affordable. BIG THUMBS UP from me 😁👍

no longer reacheable. it's like they've all but closed up shop hopshopgo has been a great service in the past. however, things have taken a turn for the worse of late. i'm not sure when the system changed, but there's no longer access to a live chat agent. the only way to contact them is via email, which seems to go in to a black hole. they've always been very responsive, but after the system change, they no longer reply to email. it's been weeks. there's no other way to contact them. and the shipping costs which used to be reasonable have now increased exponentially. with amazon offering direct shipping overseas now at much more favorable rates, it is no longer cost effective to use hopshopgo, especially with their non existent customer service