Avoid at all costs!!! It cost me $252 to ship a pair of slippers from the US to Australia. The online quote estimate said $90 (using their exact measurements and weight)which with discounts was excessive but bearable. Once I shipped my items to them they added on all sorts of hidden costs - Australian Duty (despite the quote saying all taxes included) Mandatory Insurance, Volumetric Weight Add ons, Air Fuel Surcharges, the list goes on. They refused to give me a refund of the excess amount despite admitting that their quote site does not include all charges as stated and said they would be updating the site shortly to give a more accurate estimate. As the company is owned by PayPal the claim to PayPal was also dismissed. I very strongly recommend against using their services unless you have money to burn!

I have been using hopshopgo for more… I have been using hopshopgo for more than a decade. Never a problem. Past week since I ordered for a delivery of one parcel, seems like nothing progressed from there on. Still showing processing after 7 days. Anyone knows what is going on with them? Multiple emails but no reply.

Reliable and quick reshipping from US - perfect service Ordered from Apple.com to my US hopshopgo address, but was nervous since it was the first use of the re-shipping service. But no need for that at all. Delivery from Apple arrived correctly and within 2 working days was registered for shipping processing through their online site - easy and guides process. Shipped with DHL very quickly with perfect tracking info and received on normal shipping in 3 days from US to Denmark! - that is impressively good service. I will definitely use their service again.

Things have been easy so far and the… Things have been easy so far and the customer service team is responsive and helpful. Just 2 feedback: 1) Bring back the discount codes that you used to have 2 years back maybe 2) With the change in address, I am concerned over the potential loss of items. While it's unavoidable, I do have some preorder items that was registered under the old address and wont be shipped out until year end. I have tried to update the records for the order but potentially, there is still the risk that my items will be lost in transition.

Missing Items The pet cage H-S-G on-shipped arrived without the all the pieces required for assembly included. When H-S-G was notified of the lack of parts, they were provided with the order and tracking number from Amazon (per their request) as well as a photo of the instructions showing the shape and size of the missing pieces. They now are requesting a merchant's shipping confirmation, while still denying responsibility. This time consuming back and forth after paying over the top fees makes the experience with H-S-G unsatisfactory and unpleasant.