HopShopGo seems to go MIA !!! I have been using HopShopGo for several years and they have been reliable in shipping the packages to the final destination. However, i have not managed to contact anyone at HopShopGo and there's no more livechat agent for about 2 weeks. My packages have been delivered to the allocated suite address according to sellers' tracking numbers but no update at HopShopGo. No people answered my email and my telephone. What is happening? Are they stealing my packages? Any kind soul to help?

Something Is Seriously Wrong With HopShopGo I have been using HopShopGo for almost 18 months with no issues until yesterday. I currently have 14 packages sitting in my account that I can do nothing with as I went to Onebox them yesterday and I get a message they are short on staff. I tried to send the package that they start charging me storage fees on from today I get a message that they are moving warehouses and that they have paused operations for a few days while they move. Does anyone know how long we actually haven’t been able to use the site at all? I am so worried my storage fees will get out of control and that I won’t actually receive my items that I have paid for and this isn’t even my fault

Received my item which was damaged I… Received my item which was damaged I took a photo and immediately inquired. As I had paid for repacking they put two metal items together with no seperating bubble wrap so in transit they were smashing into each other and gringing and arrived quite worn, paint missine, edges grinded away etc. But HSG kept making new hurdles wanting photos of multiple different things despite them sending me pictures when they were shipping it of how it was packed. Honestly find a different shipping provider. After a few years of using their service I am no longer going to use them neither are my friends who I had previously informed about HSG and i suggest any reader to do the same. Tldr: Avoid.

I have been using hopshopgo for more… I have been using hopshopgo for more than a decade. Never a problem. Past week since I ordered for a delivery of one parcel, seems like nothing progressed from there on. Still showing processing after 7 days. Anyone knows what is going on with them? Multiple emails but no reply.

Missing Items The pet cage H-S-G on-shipped arrived without the all the pieces required for assembly included. When H-S-G was notified of the lack of parts, they were provided with the order and tracking number from Amazon (per their request) as well as a photo of the instructions showing the shape and size of the missing pieces. They now are requesting a merchant's shipping confirmation, while still denying responsibility. This time consuming back and forth after paying over the top fees makes the experience with H-S-G unsatisfactory and unpleasant.