Me and my partner started to buy labels… Me and my partner started to buy labels from shippo to ship our packages and they had Xcover as partner for insurance. But when we lost our packages and Xcover refused to pay and wont reply to my emails,I been reaching for help from Shippo, at first they help a little but now they said I have to talk to Xcover and they stop replying to my emails. If it wasn't beginning with Shippo I didn't need to trust them and ship with them. Now non of them.or Xcover reply to my emails

0 Custom support. Look elsewhere Completely useless non-existent support. Any time you call them a pre-recorded message comes on that they are not available. This happens every single time regardless of day or time. They ask you to leave a message. I think this is a one person operation, if not it will eventually be as they are useless. The login prompt on the website prompt you for a verification code that supposed to get sent to your email, guess what it never sends it, and if it ever makes it hours or days later the code is expired so you are stuck in a circle jerk of unable to login to your account. Don't waste your time!

Horrible and NOT SECURE I learned today that someone used my personal name and address to ship a domestic package that I did not authorize via Shippo. I received an invoice for charges from UPS directed from Shippo for a package I never sent and doesn't even appear on my Shippo account receipts. How does this happen? Not only is it a massive felony, but that package could have contained anything with my name on it. I'm so glad I caught this and UPS luckily removed the charges. Do not trust your personal information with this website and shipping provider. Delete your account immediately bc clearly your info is not safe.

When you get a USPS tracking number and… When you get a USPS tracking number and Shippo is the sender you get no info who it is actually from and it takes forever to actually get delivered.

I hated going to the post office or… I hated going to the post office or local shipping place only to wait in line and fill out a bunch of forms and wondering if it would be cheaper elsewhere . I thought “in this world of modern technology, there HAS to be a better way.” So I began searching and found Shippo to be the answer I was looking for! Easy to use and shipping options are available as well. 🤠