customer
GBExcellent and my go to Shipper needs Address book improvement I love it and recommend Shippo to everyone. Having pricing all in one place if fantastic. Works so well for domestic and international shipping. All it is missing is a saved address book I can easily load for repeat mailings to regular clients. I had to make single csv's but would be nice to just type in Joe Smith and it loads from my saved contacts. Why I took off a star. Otherwise 5 stars saves me so much time and money going to one shipping destination.
Steven R
GBIve used goshippo.com since 2018 and… Ive used goshippo.com since 2018 and this will be my last. I have to verify myself through email once a week. Once ive started complaining, i now have to verify myself every single day. its a huge inconveneice that i must log into my email and put in a code every day just to access my account. Zero stars -S.R
Julie
GBAppreciate the ease of using shippo Appreciate the ease of using shippo. Far easier than the USPS site with options for other ship options. If the country would automatically populate with saved addresses it would be nice, but not an issue that would keep us from using. Adding the postage printer on our end helps immensely.
Edein Lodrigue
GBCustomer service sucks Customer service sucks! No one ever emails you back, ever. if you have shipping problems or stuck trying to figure out a problem , your on your own!, there is no number to call only email and good luck trying to get any response ,if your a small business and want to ship ups stay away from this one
Kenneth Steele
GBI've been a customer for about 1 1/2… I've been a customer for about 1 1/2 years give or take and this BS of being locked out for security issues with NO NOTIFICATION OF A LOCKOUT, NO PHONE NUMBER TO CALL, & NO LIVE CHAT AVAILABLE. Leaving me to hand write the To & From addresses on my packages, paying almost twice the price of postage, taking hours of my day to track down support that doesn't exist and having to resort to sending in a Help Request they can respond to within the next 24hours. Only for them to request "additional context so they can look into this and re-evaluate my Shippo Account ????? W--T--F does that mean? I respond and hours later They ask for more context again ???? We are up to 3 or 4 times now that I respond What Context they need to get the account back asap and it makes no difference... same F'ing question. I am OVER IT. New account coming ASAP. F------G LAME!