Deceptive Practice My rental started February 10 2023 it was not verbally announced that they go up every 90 days. I talked with upper management who said at first they don’t do that and the young lady in the office Ashley was not a representation of the company and it is every 6 months then change his tune and double down on her that it is every 90 days. When asked why is my storage going up every 90 days he stated we not like Public Storage or others in the area , He is right they not going up on their prices just Compass. Please do not rent a storage from Companies who practices deceptive practices. Moving out and will Continue to Educate people on their deceptive behavior and if this is or has happen to you call the Federal Trade Commission and the Better Business Bureau file a complaint.

Leased a unit and the so called air… Leased a unit and the so called air control units, nope for the first week no air some of my electrical equipment has been damaged the team at a local Compass Storage are showing signs of shady activity. Shows really no concern for me the customer. Customer service is lacking very much,

The company can approve in firing the… The company can approve in firing the whole staff. A lock was put on my storage unit because I wrote a bad review on them three weeks ago. I had a job and needed to get some things out of my storage unit only not able to get in it because the company put a lock on it. When I spoke to the manager the next day she advised she doesn't know a lock was put on my storage

Maria at the Compass Self Storage in… Maria at the Compass Self Storage in Whittsett,NC is amazing! She was extremely helpful during my entire experience (4/22-6/23). She was always pleasant and helped to facilitate a smooth move out. The units were very clean. I definitely recommend using this site!

They rent to the homeless so they can sleep I rented the unit 4 weeks ago and yesterday I came to pick up some things and found my unit almost empty. It had been stolen. It has no security. No cameras. The gate is open 24/7. They rent units to homeless people and they use them to sleep. They were one of these people who robbed me because I found part of my dining room set in one of the homeless units.. XERXOR SELF STORAGE TENANT INSURANCE Company would ONLY cover $3000 dollars later make the claim...PAY more to have a unit with A/C but are truly making it easier for thiefs to stole your belongings from inside.That's why the homeless prefer to pay to sleep and steal …… There is no reason that the Compass Self Storage allows them to do that and they even have pets.