Gabrielle Freitag
GBI rented a Uhaul through Compass at the… I rented a Uhaul through Compass at the Allison Park, PA location. Initially, I was having a difficult time since I selected the self service option. Although, Kelly jumped in and saved the day! She knew I was struggling and made sure to make my experience has easy and efficient as possible. I truly can't say enough nice things about her and how great of an experience I had. I recommend everyone using this location and hopefully you will be lucky enough to have her! Thank you Kelly :)
jason
GBpredatory company this company preys on people who need to store items. they will raise your rate every single time they have the opportunity. anyone who needs storage is much better off selling anything they can to avoid using this company. you can buy new EVERYTHING for the price they charge and the raised rates they perpetually add. just another company trying to extract every dollar they can from their victims
edward kovarnik
GBStorage at its best Leslie Gonzalez at there 2021 south military trail west palm beach Florida location was so very helpful to me.I was able to find just the right size storage units to suit my needs...she also discounted boxes and locks..Edward was very helpful also..I would highly recommend you stop by and experience customer service at its best..Edward
Kat
GBI would have given zero stars to the… I would have given zero stars to the Sullivan Drive location in Duluth, GA, if 'd had the option due to the horrendous customer NO service. Don't waste your time calling the district manager, Hal, or the regional manager for that matter. The district manager, Hal, will arrogantly tell you that he is the one who makes the decisions and has the final say, despite the Regional manager being a higher level. I recommend instead contacting the parent company- Amsdell Companies. One International Place, Suite 220, Cleveland, Ohio 44135. Phone: 216.458.0670 and 888.274.9989, FAX: 216.458.0671. web site www amsdellcompanies com Todd Amsdell is the president and CEO. Be diligent and don't give up. The parent company needs to know just how bad this location is.
Clarice
GBBrian was great; however, use caution Brian was great. However, I used one of the moving companies recommended by another employee (not Brian) and SO MANY THINGS ARE MISSING. The moving company also charged more than I was quoted and it took longer because they failed to bring the right size truck and more assistance (only had the driver and one helper). They tore up my wall and furniture in moving. They didn't apologize and didn't try to repair the wall. Stuff was broken because of the way they placed (threw) things into the storage unit. Truly upsetting!!!