Josh Robinson
GBBEWARE!!! BEWARE!!!! this facility has been nothing but a nightmare. First my unit was robbed. There was an ongoing problem and they didn't even have cameras all around the facility. They swore up and down they fixed the problem so I stayed. 6 months later I went to my unit and there were HUNDREDS of mouse droppings! The whole unit was covered and contaminated. They are NEGLIGENT and don't take accountability for their lack of responsibility to offer a protected space. insurance is a joke there too finding ways to pay as little as possible. STAY AWAY FROM COMPASS!!
Michigan Mineralogical Society
GBPersonal service and help at the… Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases are extremely hard on us. We have been renting one or more units at the facility since before Compass took it over. We have a perfect payment record. That should be worth something.
Misha Mccrimon
GBToday I went to compass storage Today I went to compass storage. Brian was unable to get in touch with any supervisor. He was unable to refund my money on a unacceptable storage unit. There is no Corporate number to call on cases like this. I will advise any not to use this storage place on Satellite blvd. Management is non existent
Suburban Home Improvment Pohli
GBCompass Self Storage - Elfinwild Rd. Allison Park Pa I rented storage unit at #255 Allison Park, Pa this week. As soon as I opened the door Kelly behind the counter greeted me immediately with a smile. We discussed what I was interested in and she showed me the different locations. Then came back to office and I asked if any storage available in a certain location. She didnt think so but said she would check and here she found one that was perfect. I would recommend Kelly - Compass to everyone looking. She took her time, explained all paperwork to me and helped me happily when I had questions. Excellent!
ProudPwa
GBLeased a unit and the so called air… Leased a unit and the so called air control units, nope for the first week no air some of my electrical equipment has been damaged the team at a local Compass Storage are showing signs of shady activity. Shows really no concern for me the customer. Customer service is lacking very much,