Leased a unit and the so called air… Leased a unit and the so called air control units, nope for the first week no air some of my electrical equipment has been damaged the team at a local Compass Storage are showing signs of shady activity. Shows really no concern for me the customer. Customer service is lacking very much,

Personal service and help at the… Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases are extremely hard on us. We have been renting one or more units at the facility since before Compass took it over. We have a perfect payment record. That should be worth something.

Compass Elfinwild Rd Location The Elfinwild Rd. location, near Allison Park is HORRIBLE! If a negative rating would.be possible, that is the best they could hope for. I had rented there years before Compass bought it without ever a problem. Compass made that turn around 180°! Initially it was acceptable, within one year the monthly rates climbed by $25 per quarter, yet their advertised rates remained the same. Foolishly I allowed that to continue far longer than I.should have however I moved and could not relocate the contents, including the classoc car stored inside. If the controlling manager is not Allibaba, it must be his cousin. Telling them that what they were charging was an increase of 50% above published rated s did nothing and calling Corporate did no thing either. While I cannot prove it I believe they knew what was inside and may have wanted it for an interested party. Go anyplace else do yourself a favor

MULTIPLE THEFTS REPORTED TO POLICE MULTIPLE THEFTS REPORTED TO POLICE Staff refuses to inform Victims of Thefts and refuse to speak to victims. District and Corporate refuse to respond to requests for information. Police report that staff claims cameras were inoperable on dates of Thefts. Too many coincidences, Inside JOB? Who's looking into this, staff NO, District NO, Corporate NO. DO NOT TRUST THIS ORGANIZATION! STAY AWAY!

Today I went to compass storage Today I went to compass storage. Brian was unable to get in touch with any supervisor. He was unable to refund my money on a unacceptable storage unit. There is no Corporate number to call on cases like this. I will advise any not to use this storage place on Satellite blvd. Management is non existent