I would have given zero stars to the… I would have given zero stars to the Sullivan Drive location in Duluth, GA, if 'd had the option due to the horrendous customer NO service. Don't waste your time calling the district manager, Hal, or the regional manager for that matter. The district manager, Hal, will arrogantly tell you that he is the one who makes the decisions and has the final say, despite the Regional manager being a higher level. I recommend instead contacting the parent company- Amsdell Companies. One International Place, Suite 220, Cleveland, Ohio 44135. Phone: 216.458.0670 and 888.274.9989, FAX: 216.458.0671. web site www amsdellcompanies com Todd Amsdell is the president and CEO. Be diligent and don't give up. The parent company needs to know just how bad this location is.

Never had any problems with staff. This is a cost review only. Never had any problems with staff or the unit it self my review is for corporate. This 6 month price increasing has left me no choice but to pack my stuff and go somewhere else. I know I can get a better price elsewhere. I'm not going to share any $ amount but my rent doubled in a few years of renting and they will keep raising it until I can't afford it. Then I have to remove all my belongings or obviously if I don't pay they lock it up and sell my belongings. This company would be more beneficial for short term renters.

The company can approve in firing the… The company can approve in firing the whole staff. A lock was put on my storage unit because I wrote a bad review on them three weeks ago. I had a job and needed to get some things out of my storage unit only not able to get in it because the company put a lock on it. When I spoke to the manager the next day she advised she doesn't know a lock was put on my storage

Maria at the Compass Self Storage in… Maria at the Compass Self Storage in Whittsett,NC is amazing! She was extremely helpful during my entire experience (4/22-6/23). She was always pleasant and helped to facilitate a smooth move out. The units were very clean. I definitely recommend using this site!

MULTIPLE THEFTS REPORTED TO POLICE MULTIPLE THEFTS REPORTED TO POLICE Staff refuses to inform Victims of Thefts and refuse to speak to victims. District and Corporate refuse to respond to requests for information. Police report that staff claims cameras were inoperable on dates of Thefts. Too many coincidences, Inside JOB? Who's looking into this, staff NO, District NO, Corporate NO. DO NOT TRUST THIS ORGANIZATION! STAY AWAY!