The company can approve in firing the… The company can approve in firing the whole staff. A lock was put on my storage unit because I wrote a bad review on them three weeks ago. I had a job and needed to get some things out of my storage unit only not able to get in it because the company put a lock on it. When I spoke to the manager the next day she advised she doesn't know a lock was put on my storage

They rent to the homeless so they can sleep I rented the unit 4 weeks ago and yesterday I came to pick up some things and found my unit almost empty. It had been stolen. It has no security. No cameras. The gate is open 24/7. They rent units to homeless people and they use them to sleep. They were one of these people who robbed me because I found part of my dining room set in one of the homeless units.. XERXOR SELF STORAGE TENANT INSURANCE Company would ONLY cover $3000 dollars later make the claim...PAY more to have a unit with A/C but are truly making it easier for thiefs to stole your belongings from inside.That's why the homeless prefer to pay to sleep and steal …… There is no reason that the Compass Self Storage allows them to do that and they even have pets.

MULTIPLE THEFTS REPORTED TO POLICE MULTIPLE THEFTS REPORTED TO POLICE Staff refuses to inform Victims of Thefts and refuse to speak to victims. District and Corporate refuse to respond to requests for information. Police report that staff claims cameras were inoperable on dates of Thefts. Too many coincidences, Inside JOB? Who's looking into this, staff NO, District NO, Corporate NO. DO NOT TRUST THIS ORGANIZATION! STAY AWAY!

Won units from them at auction. Won units from them at auction. It states in there contract that you can rent the unit, to have longer to clean it out. District manager refused to do tis so I lost the units and money. They will not honor contracts, filling complaint with State Attorney Genarals office. Called and had to leave message at corprate office, have not heard from them.

predatory company this company preys on people who need to store items. they will raise your rate every single time they have the opportunity. anyone who needs storage is much better off selling anything they can to avoid using this company. you can buy new EVERYTHING for the price they charge and the raised rates they perpetually add. just another company trying to extract every dollar they can from their victims