I originally was with the company prior… I originally was with the company prior and had a move in rate of 79.99 a month with a noted increase of 10.00 after the promotion this was 7 years ago- somewhere along the line they sold to this company and every quarter since they have taken over, my rate has increased- I just got another letter to saying explaining the reason for the increase this time. ridiculous - stating they understand the financial strain this year has been and are trying to keep the storage units available by keeping cost as low as possible so what do they do?? Increase it another 20.00. I now pay 161.00/month for the smallest climate controlled unit they have available- I will be cancelling and NEVER REFERRING this company to anyone. My bill has increase almost 100.00 over the past couple years .

The company can approve in firing the… The company can approve in firing the whole staff. A lock was put on my storage unit because I wrote a bad review on them three weeks ago. I had a job and needed to get some things out of my storage unit only not able to get in it because the company put a lock on it. When I spoke to the manager the next day she advised she doesn't know a lock was put on my storage

Storage at its best Leslie Gonzalez at there 2021 south military trail west palm beach Florida location was so very helpful to me.I was able to find just the right size storage units to suit my needs...she also discounted boxes and locks..Edward was very helpful also..I would highly recommend you stop by and experience customer service at its best..Edward

predatory company this company preys on people who need to store items. they will raise your rate every single time they have the opportunity. anyone who needs storage is much better off selling anything they can to avoid using this company. you can buy new EVERYTHING for the price they charge and the raised rates they perpetually add. just another company trying to extract every dollar they can from their victims

Personal service and help at the… Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases are extremely hard on us. We have been renting one or more units at the facility since before Compass took it over. We have a perfect payment record. That should be worth something.