I rented a Uhaul through Compass at the… I rented a Uhaul through Compass at the Allison Park, PA location. Initially, I was having a difficult time since I selected the self service option. Although, Kelly jumped in and saved the day! She knew I was struggling and made sure to make my experience has easy and efficient as possible. I truly can't say enough nice things about her and how great of an experience I had. I recommend everyone using this location and hopefully you will be lucky enough to have her! Thank you Kelly :)

Brian was great; however, use caution Brian was great. However, I used one of the moving companies recommended by another employee (not Brian) and SO MANY THINGS ARE MISSING. The moving company also charged more than I was quoted and it took longer because they failed to bring the right size truck and more assistance (only had the driver and one helper). They tore up my wall and furniture in moving. They didn't apologize and didn't try to repair the wall. Stuff was broken because of the way they placed (threw) things into the storage unit. Truly upsetting!!!

Compass Self Storage - Elfinwild Rd. Allison Park Pa I rented storage unit at #255 Allison Park, Pa this week. As soon as I opened the door Kelly behind the counter greeted me immediately with a smile. We discussed what I was interested in and she showed me the different locations. Then came back to office and I asked if any storage available in a certain location. She didnt think so but said she would check and here she found one that was perfect. I would recommend Kelly - Compass to everyone looking. She took her time, explained all paperwork to me and helped me happily when I had questions. Excellent!

Won units from them at auction. Won units from them at auction. It states in there contract that you can rent the unit, to have longer to clean it out. District manager refused to do tis so I lost the units and money. They will not honor contracts, filling complaint with State Attorney Genarals office. Called and had to leave message at corprate office, have not heard from them.

BEWARE!!! BEWARE!!!! this facility has been nothing but a nightmare. First my unit was robbed. There was an ongoing problem and they didn't even have cameras all around the facility. They swore up and down they fixed the problem so I stayed. 6 months later I went to my unit and there were HUNDREDS of mouse droppings! The whole unit was covered and contaminated. They are NEGLIGENT and don't take accountability for their lack of responsibility to offer a protected space. insurance is a joke there too finding ways to pay as little as possible. STAY AWAY FROM COMPASS!!