Friendly, helpful staff. Spotless grounds! We had a difficult time finding a storage unit for our vintage car close to our home, and although Istorage, is a little longer distance for us, we are glad we ended up there!! Very friendly, but professional, staff (Jessica) was most helpful. Istorage units are clean, odor free, and their entire grounds are spotless. Great security. Would highly recommend.

When you enter the office on Orange st When you enter the office on Orange st. Millville NJ right away you are greeted by friendly workers. Leslie and Renee are wonderful people . Friendly and helpful, even ask how your family is not even knowing them, that's a true compassionate worker who cares about their clients and who enjoys their work.

I had a great experience in the 5… I had a great experience in the 5 months that I rented three units at their Dry Creek Gap store in Knoxville. Tn. (37018). The property manger, Mike Kuffner, did an EXCELLENT job in all aspects of the business for me. I would highly recommend company and especially Mike Kuffner giving them both a 10+ out of 10 !!!

Customer service complaint $$$$$ I've been using this unit for almost 3 years . Never had any problems until istorage bought out the previous owners . They have raised my rent twice in the last 6 months, cut my lock and charged me 45 dollars to do it twice . Then i have to replace it plus other fees without any notice until after they have done this . This is the worst customer service I've ever experienced !!! Would say to stay away form anything to do with them. Unless u like being taken advantage of when you are down on your luck!

Very Good Experience Thanks to Jonathan, the manager - our first experience with a storage company has been excellent. He helped make a difficult move of about thirty boxes from San Diego, CA to Seminole, Fl quite easy. Also a subsquent transfer from a large unit to a smaller one went quite well. We should also mention that the UPS store attached to iStorage has always been efficient and given some great advice when we needed help. We wouldn't hesitate to refer others to this facility.