Hiding from dangerous trucks and damage they cause January 2, 2024 when driving near mile marker 212 on southbound Interstate 75 in Georgia a dual trailer had a trailer dolly brake failure. The failure was to the left side of the (driver side) dolly. The ABF trailer had a number 553872. The failure ejected brake debris from the wheel of the dolly. This debris did damage to my newer 2023 KIA Sportage. The ABF truck did not stop and may have been unaware of the damage. The tractor had a cab # of 13376. My wife photographed the burn marks on the trailer wheel and the trailer number. The incident took place just prior to 2:32 pm. The incident involved heavy smoking from the dolly wheel, ejection of debris, and then no smoking. The dolly in question most likely had a catastrophic driver side brake failure. Photos are geo-tagged. The company has refused to pay or accept responsibility. Further they have refused to share information about the dolly inspection both prior to the incident and after. Either the company knows the dolly brakes were damaged and is hiding their responsibility for the damage or they do not know of the damage and kept dangerous equipment on the road. This leads me to the conclusion that the company is either unsafe or unethical or both. The reply says to contact safety. I did this already in January and they just give you the run around. They will not own up to the damage they do. They are like children running away from their bad deeds.

Cannot Keep Appointment This company is constantly late for pickups. They never schedule with a time so they are not held liable if late, or in most cases, don't show up for a day. They cannot keep a schedule EVER. Even when asked to provide a pickup time they try to talk their way out of providing one. They never contact you when a driver is going to be late, or not show up. The only thing this company knows how to do is reschedule and they can't even do that most of the time. They have rescheduled for the same pickup everyday for four days straight. I would never recommend this company to anyone. DO NOT USE!!

Nightmare experience Nightmare experience! They completely don't take any responsibility for what they promised. Their customer service center cannot be trusted. They don't even dare to pull out the voice transcript. Worst Company Ever!

Stay away from this scambags If I can I would give 0 or even -20 to this BS company, they hire me to drive their load and then after I drove 70 miles I have been told that the load is canceled , they paid 150 dollars TRUCK ORDER NOT USED , I completely lost that day and spend 50 dollars for fuel to get to the pick up location. For a company like ARC best this is embarrassing. I would never work with this broker again . Popušite mi kurčinu svi koliko vas ima ,smrdljivci smrdljivi

This shipping company is a scam This shipping company is a scam, generated a quote for 2 huge shipments and came out to be around 600-700. I proceeded to schedule a pick up, it was swift, then comes the billing problem. Charged me a total of 2800, so I called and asked for an explanation. Customer service was not helpful at all, just read out what's on the invoice. Said I provided incorrect weight, it is clearly showed on the box (gross weight 199 pounds) so 2 will be 398 pounds. They said it was 400 instead, 2 POUNDS DIFFERENCE and they charged me about $72. Then fuel surcharge that was not shown in the quote, was about $603. There was also a "ALLOWS LOWER CHARGE AT HIGHER WEIGHT"charge for about $391. There was no explanation and solution provided and I was forced to pay that ridiculous amount because there's a deadline for my return shipments for the appliance company.