So Desperate For Orders Beware Placed an order on 10/10 large enough to qualify for free shipping. They added a "lift gate" charge to deliver the order (all delivery trucks have a lift gate). Emailed to cancel the order about an hour after placing. They refused to cancel. I told them I would refuse the order. They still refused to cancel and emailed their "conditions" that said I would still be responsible for return shipping. I again told them to cancel, they refused and the order shipped the NEXT DAY. The order was refused and they charged me $115 return shipping disguised as a merchandise order with sales tax added to make it more difficult to dispute. Upshot Bank of America refused my dispute for $115. I placed the same order with Lindenmeyr Monroe, saved $150. before the $75, lift gate charge and actually got free shipping. I'm still $110 ahead after the $115 return shipping for the order they refused to cancel. If Packaging Price is so desperate for orders to refuse to cancel a repeat customer's order my suggestion is to save yourself a ton of money and order from Lindenmyer.

Too expensive Was using them all the time. Now they have added extremely high shipping charges, so high that Uline is cheaper lol

TERRIBLE BOXES!! WRONG SIZES!! AVOID AT ALL COST!! TERRIBLE BOXES!!! AVOID AT ALL COSTS!!! I ordered 48" long boxes since that is the cutoff size for a major price increase from the shipping carriers. Every single box they sent me was too long by a whole inch. This has led to a doubling of the cost of my shipping which is unacceptable for a business. When I reached out to at least get a refund for their incorrect boxes, they told me they couldn't. This was their fault and it has cost me significantly and they are unwilling to fix the problem they caused. Terrible boxes, terrible service. Avoid at all costs. ULINE is 1000 times better.

The boxes I ordered weren't what was… The boxes I ordered weren't what was listed. When I reached out, they told me I had to pay return shipping plus a 20% restocking fee if I wanted a refund, even though the error was on their end. The conversation on their end was rude, unprofessional, and dishonest.

Cheap price for cheap boxes... The price of these boxes were excellent and were the deciding factor towards the final purchase. They arrived within a week. Initially I had an issue with some being on back order, so I called customer service and she helped me out. Why two stars? The boxes were cheap and affordable, they arrived quickly and in great condition: but the boxes are...useless. practically paper thin. Other cardboard boxes I have have a edge crush test score of 44 lb. (This isn't something I considered when making the purchase). The boxes I ordered have a ECT score of 32 lb. Lightly pressing on a corner with your palm would crush the corner. These boxes are so thin it's insane. This was a $650 order. I have no clue what I'm going to do now.