Helpful staff plus super clean facilities My husband and I highly recommend A-1 storage on South Bascom Ave. in Campbell. The facility is spotless, staff attentive and security a plus. Our previous storage unit was in a location where theft was an issue, staff turn over was high and the premises "trashy". We switched companies and location and have been very satisfied customers for several years. Terry, the manager, is conscientious and facilities customer satisfaction through her attention to detail and friendly manner. Bravo to all.

No integrity hypocrites I've been with A-1 self waiting for you to contact me my name is Christopher

They will raise your rates. 1st with an acceptable reason and then for no good reason I moved in at a special "move in" rate applicable for the first year. In my second year they raised the monthly rate and assured me that the new price was the regular rate. In my 3rd year they raised my rates again which I deduced to be higher than the fair market value for the service. To confirm my theory, I asked some other customers with similarly sized units and they ARE getting a better price. Also, A1's competitors within a 1 mile radius, offer better rates. Fixed rates. I was advised that if I complain that I'm likely to get my priced lowered, but I don't like to play games. Give me the fair price or I'm gone! 'Merica I've now begun moving out. I recommend that loyal customers with consistent payment history get better treatment.

Terrible customer service Terrible customer service! I have had an account here over a year and have never been late! I pay my bill through auto pay and On dec 1st they decided to withdraw my payment 8 times for the amount of $60.99 completely draining my bank account! I have called every number available at the site with no answer or call back in two day yes they are supposed to be 24hours... then I called the 877 number and they couldn’t even get in contact with the site.. I highly recommend choosing a different storage site.

A1self storage EC2 A1self storage EC2. If you pay your storage fees on time and are people of color do not raise the hood up on your vehicle to check your fluid levels as you will be threatened by this so called Staff.What awful costumer service.