Great Storage with amazing customer service Everything about this storage was awesome.

A-1 Self Storage A-1 Self Storage Gaston County, North Carolina 14735 Lucia Riverbend Hwy, Stanley, NC 28164 It is a highly polished log and management needs to correct the problems!!! Rats and Mice are roaming the entire complex because management is not implementing proper gaskets under and around the doors of the climate controlled buildings (The outside doors). It is not too hard lying on your stomach to see where the snakes, mice and rats come in. The management maintenance storage unit’s garage doors adjoining the climate controlled housing units are left open all day letting whatever creepy crawlers inside. Clearly a child could prevent rodents entering a building better than the current deterrence’s which is zero. The climate controlled areas have giant panel windows cut out near the ceiling to let air circulate through each room but criminals can also sneak a peek at your items using cameras.

Helpful staff plus super clean facilities My husband and I highly recommend A-1 storage on South Bascom Ave. in Campbell. The facility is spotless, staff attentive and security a plus. Our previous storage unit was in a location where theft was an issue, staff turn over was high and the premises "trashy". We switched companies and location and have been very satisfied customers for several years. Terry, the manager, is conscientious and facilities customer satisfaction through her attention to detail and friendly manner. Bravo to all.

They will raise your rates. 1st with an acceptable reason and then for no good reason I moved in at a special "move in" rate applicable for the first year. In my second year they raised the monthly rate and assured me that the new price was the regular rate. In my 3rd year they raised my rates again which I deduced to be higher than the fair market value for the service. To confirm my theory, I asked some other customers with similarly sized units and they ARE getting a better price. Also, A1's competitors within a 1 mile radius, offer better rates. Fixed rates. I was advised that if I complain that I'm likely to get my priced lowered, but I don't like to play games. Give me the fair price or I'm gone! 'Merica I've now begun moving out. I recommend that loyal customers with consistent payment history get better treatment.

Continuing increases in rent for the space is beginning to get ridiculous. The rental rate for my unit has gone up 3 times in 2 years. I think it's time to find a new unit or simply sell what I can and get rid of the unit.