Poor service delivery from these… Poor service delivery from these guys,they have no regards for customer service at all i waited for an order after scheduling and they cancelled on their side without a solid reason and had to wait a few more days for them....one of their drivers USMAN basically told me to get lost

Worst company Worst company. Stay away from them. Do not use ShipaFreight for any type of freight. They will transfer your shipment to small companies without your consent. Then you will have to contact those companies and they are even worst than ShipaFreight. So stay away!

Cheap and very slow! I have tried shipa twice. Cheap price. But prepare to wait months for your cargo to be shipped to the destination. From booking to cargo collection, to boarding on a vessel, prepare about 2-3 months of waiting time. Lots of false promise. My experience is from malaysia to US and from Malaysia to UK. I thought the delay was due to covid, but on the second shipment, after reading comments, i believe their standards is actually very poor and slow. Well thats why its cheap. You pay for what you get a lousy service.

Will never use this service again Will never use this service again. Honestly the service from start to finish barring the delivery man was appalling. It's too long to write so I've just used pointers below. I imported from India to the UK via air, i was quoted 10 days it took around 24 days. India 1) Shipafreight increased the fee by a £1000 once they had my goods. 2) Shipafreight held my goods for over two weeks and took an entire week just to send me a payment link. 3) The team on the ground were extremely unorganised and kept asking for details which we had already provided, thus causing further delays. 4) None of the team were pro-active and did not bother to keep me updated on the situation. UK Once the goods arrived in the UK I got a bit more clarity, however on Monday, the day of arrival, the goods were cleared within hours. For 4 days Agility kept telling me it's not been cleared by customs. The agility employee told me to ring them myself and check whats going on. When I rang customs, they said the goods were cleared within hours. I told the agility employee and surprise surprise within minutes his system updated. Honestly, the whole thing was an expensive farce.

Incompetent - Don't try shipping with SHIPA These people are incompetent. They took our money. Asked for more. Strung us along for more than 2 1/2 months and finally, after dozens of emails (most not answered), they informed us today "we have not been able to secure a booking for some time now due to destination and limited capacity from airlines." DO NOT Try to SHIP with Shipa. You will be disappointed. Your customers will be upset with you and believe that your customer service is unacceptable.