Shipa handled multiple shipments for me… Shipa handled multiple shipments for me (from Italy to Dubai, from the UK to Dubai, and from the US to Dubai). Their service was outstanding. They were completely attentive to all the documentation requirements both at origin and at destination, and were able to make both the delivery and customs clearance seamless. Recommend them highly....

My very bad experience with India's branch of Shipa Freight I do business internationally and need an operative logistics service. I've decided to try Shipa ( branch of Agility) service to compare with current services we use, requested Quote of DDP China->US and prepaid air fright Jul.22 after receiving at once (quote QT1320300571 was given within 24hours as promised). The next day (on Friday, Jul.23), my supplier said to me that Agility refused to pick up our cargo. I've asked support from Friday what's happen, their manager, Premchand, Key Account Manager | Shipa Freight, asked me: Could you please wait till tomorrow (Saturday), then Monday, then Tuesday... Today is Tuesday Jul.28, nobody picked up cargo. Prem asks me: " rate was increased and you should pay additionally.." I don't understand, how is it possible for such work? I've lost time and money ( rates were increased since Friday...). Sure, canceled and requested a refund. Really bad experience. Guys, you risk losing reputation this way. I assume that this is the result of the work of specific employees, and not of the entire company - since the other two orders (they are supervised by a team from Europe) were sent on time and without any additional payment requirements.

Poor service delivery from these… Poor service delivery from these guys,they have no regards for customer service at all i waited for an order after scheduling and they cancelled on their side without a solid reason and had to wait a few more days for them....one of their drivers USMAN basically told me to get lost

Racist and mass murderer employes Racist and mass murderer employes - Shipa freight are employing people like Ashir Azeem ( Senior product development) who are calling for mass murderes in other countries. He is using company resources and times to write and distribute hateful thoughts and resources on social media platforms

Incompetent - Don't try shipping with SHIPA These people are incompetent. They took our money. Asked for more. Strung us along for more than 2 1/2 months and finally, after dozens of emails (most not answered), they informed us today "we have not been able to secure a booking for some time now due to destination and limited capacity from airlines." DO NOT Try to SHIP with Shipa. You will be disappointed. Your customers will be upset with you and believe that your customer service is unacceptable.