Luxer One

5040 Dudley Blvd, 95652, Mcclellan Afb, United States
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1.40
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

10.00%

1

80.00%
About Luxer One

Luxer One Package Lockers is the leader in package management & locker solutions for apartments, retailers, offices, universities, and more.

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Allen Thomas
GB

Worse than useless I've never been able to log into the app. Resetting the password does no good. Their customer service sent me an obviously AI-generated reply and when I persisted to get a human response they just told me to talk to my building management, who just said I was entered into the system correctly. Now I have to guess when I might have a package and search the messy room using a temporary code to enter...which anyone can do, so it's hardly "secure and convenient".

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Brad Smith
GB

Worst idea for a company ever Worst idea for a company ever. They do not pay any shipping company to use them, they just try and force them to use it. Therefore, UPS, FedEx or USPS will either take no photos or take photos that doesn't show the shipping label so you have no idea what the package is. Now, I don't even receive any photos. Luxer refuses to rectify the situation and states their only job is to host the check-in iPad.

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David Jennings
GB

How's this even legal How's this even legal? Ordered a brand new MBP from BestBuy. Was assigned to a locker, opened it and wasn't there. Called support, was given an image of a label belonging to someone else. Talked with the onsite team, they deferred me back to Luxer Support. They could careless, it's been 13 days and still haven't gotten the "escalation" call back.

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Makayla Staaf
GB

Not terrible but not great Not terrible but not great. Having only one code to access all of my packages is challenging when moving. Though it’s nice to have extra security for my packages.

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Tammy Jo St. Cloud
GB

They are awesome!!!! They are awesome! Amazon dumped my package inside of a locker but never sent me a code (nothing new) but within an hour of contacting Luxor support, they were able to locate exactly which locker it was in and provided me with an access code. Sadly, you don't find too many companies with such great support anymore.

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