Not what i expected The concept is great. But. The driver who dropped off my boxes gouged huge scars in my driveway by dragging the boxes into place instead of picking up and moving them with the forklift. And he didn't check to make sure the hardware would actually close and lock. So after a 14-hour day of moving, I had to leave the boxes unsecured on a Friday night because everything was an inch and a half off. To their credit, two guys came out the next morning to move the hardware so I could lock the boxes. They took photos of the damage to my driveway, but I've never heard back about repairs, a discount, nuttin'. The boxes are locally made, and the Dallas franchise is relatively new. I'm betting they'll get better and building and handling them. Make sure the boxes actually close and lock correctly before you let the delivery guy drive away.

No support I have called several times to have someone acknowledge the holes that were in the side of the box that were left open where screws once were. During the rainy weather I had to buy bolts and nuts from a hardware store to plug the holes to keep my belongings from getting wet. I still haven't heard back from Smart box and the box was dropped of at the end of last month.

Great customer service, containers not so much. Great customer service from start finish! However, the containers are too small for the price and poorly made for long term storage outdoors. The overall price was cheaper than what I normally pay for portable storage. When the containers arrived I immediately knew why. I'm used to a metal box, wood inside not wood all over covered with a tarp, and rods inside for space to hang things from the closest. Overall a more secure box able to withstand various weather conditions.

Lower price - Lower quality I did find smart box to be less expensive thancompetitors, but also the storage boxes were in pretty sorry shape. They has very limited tie downs inside and several of the boxes has broken wood around the hinges or warped doors that the were extremely hard to close and secure. I was concerned about rain getting inside as well. Our goods did make it to Florida without damage however.

Great for Storage, but not for quality Overall I was somewhat satisfied. I did not enjoy paying for an entire month when the box was dropped off two days into the new term. I also thought the boxed were not well built and barely closed correctly. I would also recommend wearing gloves, because you will get splinters opening and closing the doors, they are just not built well.