Duncan Arundel
GBVery very bad Wow. I couldn't agree more with the other reviews in this list. Fetch is an awful business model. Another level of complexity to the already complex logistics process. Fetch offers no plus for tenants, only a plus for management as they can wipe their hands and say "nothing to do with us, contact Fetch" Contacting Fetch is at best frustrating. The support they offer is slow and there is no live chat, no way to call (the number I was given by my management company is now invalid) and their attitude flippant. They treat every package as if it is a frivolous purchase not like it could be a credit card, an anniversary gift or perhaps medications. I would not move into another building that uses Fetch.
Kim Nikolaus
GBI live in Mesa AZ I live in Mesa AZ. after moving in we were notified by the leasing office that they were forcing all tenants to pay for fetch. We don’t have to use it but we have to pay for it. For anyone thinking about moving into an apartment community PLEASE be aware of all the charges added in after your base rent. When I first moved in the extras were about $80 now they are over $200. These services like fetch are scams and the apartments that use them are getting kick backs.
Drew Pritsker
GBThis company has the worst customer… This company has the worst customer service I have ever encountered. They no longer have a phone support line. The apartment complexes cannot contact them. Packages disappear and if you move, the are not forwarded or returned to sender. They are “donated”.
Nancy Voltarelli
GBABSOLUTELY PERFECT! My delivery was delivered before the scheduled time and I am very, very happy about that! I would love to give the Fetch delivery person a 10-star rating!!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
CR
GB2 day shipping becomes 4 day shipping. The only thing fetch achieves, is getting your package to you day or more later. Two day shipping, becomes 4 shipping with they are involved. Fetch often has the packages delivered to them by about lunch. The delays are caused by: - taking to long to scan in the packages - not having available delivery times that day because of the delay in scanning or limited capacity. - cancelling delivery windows The only reason they still exists is because apartment managers mandate their use.