2 day shipping becomes 4 day shipping. The only thing fetch achieves, is getting your package to you day or more later. Two day shipping, becomes 4 shipping with they are involved. Fetch often has the packages delivered to them by about lunch. The delays are caused by: - taking to long to scan in the packages - not having available delivery times that day because of the delay in scanning or limited capacity. - cancelling delivery windows The only reason they still exists is because apartment managers mandate their use.

Poor Service My apartment complex, Denim Scottsdale, decided to use this service instead of the parcel locker room we have. Since using it, 2 packages have been lost. one was delivered to the wrong apartment, and they don't seem to be anything about it. THIS IS HORRIBLE SERVICE

Fetch losing Christmas presents! Fetch lost a few of my Christmas gifts, where various vendors staged and have pictures of them delivering items to the warehouse. Fetch lost my items and state it is not their fault and to file claims with the vendor. No accountability is given for this service and I would not recommend moving to a location where fetch handles packages.

Very very bad Wow. I couldn't agree more with the other reviews in this list. Fetch is an awful business model. Another level of complexity to the already complex logistics process. Fetch offers no plus for tenants, only a plus for management as they can wipe their hands and say "nothing to do with us, contact Fetch" Contacting Fetch is at best frustrating. The support they offer is slow and there is no live chat, no way to call (the number I was given by my management company is now invalid) and their attitude flippant. They treat every package as if it is a frivolous purchase not like it could be a credit card, an anniversary gift or perhaps medications. I would not move into another building that uses Fetch.

I absolutely love this place I absolutely love this place. For me personally, I live in the Jackson Apartments in Seattle and I always had amazing service with these guys. Even accommodate me when I want to pick up my packages in person from the warehouse. Always greeted by friendly people with a smile. Chad and Crystal always go above and beyond and are patient with my requests. highly recommend this company.