extorsion this company with a few other snake oil sales people contract apartment complexes to buy into this idea of saving your packages from theft.....whats really going on is a money grab from fetch and the apartment communities to extort as much money as they possibly can from renters.....not giving renters a choice to opt out and forcing residents to pay up to 30$ dollars a month for a service they will never use is the scheme

Fetch losing Christmas presents! Fetch lost a few of my Christmas gifts, where various vendors staged and have pictures of them delivering items to the warehouse. Fetch lost my items and state it is not their fault and to file claims with the vendor. No accountability is given for this service and I would not recommend moving to a location where fetch handles packages.

I absolutely love this place I absolutely love this place. For me personally, I live in the Jackson Apartments in Seattle and I always had amazing service with these guys. Even accommodate me when I want to pick up my packages in person from the warehouse. Always greeted by friendly people with a smile. Chad and Crystal always go above and beyond and are patient with my requests. highly recommend this company.

Terrible Service The service is terrible. You have to wait hours and even days after your package was delivered for Fetch to have it in their system. Several packages have been lost, returned to sender, or damaged. Worst part is most apartments force their residents to use & pay for this service by telling carriers that they are not allowed to deliver directly to the apartment and anyone who tries will have their packages returned to sender, which is the only reason these people are still in business. Oh, and customer support is scarce to non-existent.

Fetch is terrible … Fetch is the absolute worst package delivery service one could ever ask for! You would think they could manage to at least deliver a package to the correct apt#. Once its made it thru their unorganized warehouse which ive had the distinct pleasure of visiting when they lost my package in it. I was not alone i joined 20 other people with the same issue, for some it was their 3rd attempt. Do not use this service your better off paying for an alternative locker or PO box service.