Great Company, People, and Product Working with an English speaking person with professional product knowledge was a great starting point. Once i placed the order it was nice to follow it from the warehouse to my door. When the product arrived there were no surprises, just the product I expected. Thank You

Trustpilot, the feedback solicitor is lame. Soliciting feedback before the item even ships is lame. Yes, I saw the disclaimer in the solicitation. It is still lame. I blame their feedback provider TRUSTPILOT. The hose guys are just stuck with a lame feedback provider. Was two stars, now 5 stars because they really went overboard to do everything else.

Hose arrived today...fantastic quality… Hose arrived today...fantastic quality hose...VERY satisfied with purchase. When will I receive the (2) clamps? Very truly yours, Wynslow

Was able to call up and speak to a live… Was able to call up and speak to a live person, at a company that hasn't outsourced their customer service overseas. The individual was knowledgeable on there products, took my order and the order was shipped the next day. I will continue to support this American company.

Shipping only free if delivering to a business I didn't like that your website touts "FREE DELIVERY! FREE DELIVERY!" all through the shopping experience. Then, when I finally decide to go through with the purchase, there's a shipping charge with some fine print about business versus home delivery. Also, my shipment seems to be hung up about 2 hours away in Susanville, Ca for the past two days.