Great Company, People, and Product Working with an English speaking person with professional product knowledge was a great starting point. Once i placed the order it was nice to follow it from the warehouse to my door. When the product arrived there were no surprises, just the product I expected. Thank You

The new hose for our yard vac machine The new hose works great. I especially like the 10 foot length, because it allows me to turn a little bit sharper. I purchased this hose to run from our garden tractor to our yard vac machine. Thank you so very much. I look forward in doing business with you in the future. Brian.

Really good customer service Really good customer service.

Shipping only free if delivering to a business I didn't like that your website touts "FREE DELIVERY! FREE DELIVERY!" all through the shopping experience. Then, when I finally decide to go through with the purchase, there's a shipping charge with some fine print about business versus home delivery. Also, my shipment seems to be hung up about 2 hours away in Susanville, Ca for the past two days.

Trustpilot, the feedback solicitor is lame. Soliciting feedback before the item even ships is lame. Yes, I saw the disclaimer in the solicitation. It is still lame. I blame their feedback provider TRUSTPILOT. The hose guys are just stuck with a lame feedback provider. Was two stars, now 5 stars because they really went overboard to do everything else.