Trustpilot, the feedback solicitor is lame. Soliciting feedback before the item even ships is lame. Yes, I saw the disclaimer in the solicitation. It is still lame. I blame their feedback provider TRUSTPILOT. The hose guys are just stuck with a lame feedback provider. Was two stars, now 5 stars because they really went overboard to do everything else.

Shipping only free if delivering to a business I didn't like that your website touts "FREE DELIVERY! FREE DELIVERY!" all through the shopping experience. Then, when I finally decide to go through with the purchase, there's a shipping charge with some fine print about business versus home delivery. Also, my shipment seems to be hung up about 2 hours away in Susanville, Ca for the past two days.

Good deal They have a fair price and a good selection too pick from.

You had the hose sizes in stock and the… You had the hose sizes in stock and the lengths I needed. Straightforward website to go through and find the type of hose and size you need. I'm replacing the hoses for a Trac-Vac, it's your choice but to add a note somewhere saying the hoses work on Trac-Vac is up to you. I have purchased from you before for a different debris vac hose and I'm very happy with it and has lasted longer then the OEM hose, and I have no doubt the hoses I just ordered will out perform the original Trac-Vac hoses.

Really good customer service Really good customer service.