Was able to call up and speak to a live… Was able to call up and speak to a live person, at a company that hasn't outsourced their customer service overseas. The individual was knowledgeable on there products, took my order and the order was shipped the next day. I will continue to support this American company.

You had the hose sizes in stock and the… You had the hose sizes in stock and the lengths I needed. Straightforward website to go through and find the type of hose and size you need. I'm replacing the hoses for a Trac-Vac, it's your choice but to add a note somewhere saying the hoses work on Trac-Vac is up to you. I have purchased from you before for a different debris vac hose and I'm very happy with it and has lasted longer then the OEM hose, and I have no doubt the hoses I just ordered will out perform the original Trac-Vac hoses.

Wanted to buy a hose for my grain vac… Wanted to buy a hose for my grain vac and was told I needed to fill out paperwork for tax exemption, next morning I received the email, filled it out never heard anything so I called talked to the same person as the day before, he told me he would call me that evening or the next morning that I could get my hose ordered. I never received a call 2 days later I ordered a hose from another company and they shipped it the same day. I guess you's don't need the business your making enough money.

Most helpful Responsive both to emails and phone calls, which is something that doesn’t always happen theses days. Very helpful, took the time to work with my application to find a suitable solution.

Trustpilot, the feedback solicitor is lame. Soliciting feedback before the item even ships is lame. Yes, I saw the disclaimer in the solicitation. It is still lame. I blame their feedback provider TRUSTPILOT. The hose guys are just stuck with a lame feedback provider. Was two stars, now 5 stars because they really went overboard to do everything else.