THIS is the hose you need!!! The hose you sent was for extreme leaf vacuuming. It is holding up 1000 times better than the hose that came with my leaf vacuum. I can't begin to tell you how much time and energy you have saved me with your EXCELLENT product - thank you so very much!

Shipping only free if delivering to a business I didn't like that your website touts "FREE DELIVERY! FREE DELIVERY!" all through the shopping experience. Then, when I finally decide to go through with the purchase, there's a shipping charge with some fine print about business versus home delivery. Also, my shipment seems to be hung up about 2 hours away in Susanville, Ca for the past two days.

You had the hose sizes in stock and the… You had the hose sizes in stock and the lengths I needed. Straightforward website to go through and find the type of hose and size you need. I'm replacing the hoses for a Trac-Vac, it's your choice but to add a note somewhere saying the hoses work on Trac-Vac is up to you. I have purchased from you before for a different debris vac hose and I'm very happy with it and has lasted longer then the OEM hose, and I have no doubt the hoses I just ordered will out perform the original Trac-Vac hoses.

Was able to call up and speak to a live… Was able to call up and speak to a live person, at a company that hasn't outsourced their customer service overseas. The individual was knowledgeable on there products, took my order and the order was shipped the next day. I will continue to support this American company.

Most helpful Responsive both to emails and phone calls, which is something that doesn’t always happen theses days. Very helpful, took the time to work with my application to find a suitable solution.