Smaller locomotive and tender & large pendulum clock The wood used in these smaller models is very thin and very brittle. The wood also tends to delaminate. It only takes a very small amount of pressure to break the wood. The larger clock model had an issue with alignment. The clock hands tended to hang up on the clock face.

I appreciate how well made each product… I appreciate how well made each product is. I also like the videos that are given to help guide me through steps. I also enjoy the options that are given for me to choose out of and how well priced they are compared to other companies.

Great customer service! Missing one piece from a build I got for Christmas and the customer service was oustanding! I took a picture of what I was missing (from the printed layout) and I had the piece less than a week later. This is definitely a well ran company that takes care if the customer!

Swans in Africa I purchased several of the wooden swans to use in Rwanda, Africa in a training for nurses. It was a great event as they never had done a puzzle let alone a 3D-puzzle. Each one had all of parts and all went perfectly. At the end I told the story of the ugly duckling for understanding of lateral and vertical abuse/jealousy and inspirational to soar in your glory of who you are as a nurse. Thank you

Looks don't do it justice. Everything you guys did, was helpful. Saw it at DIY many times and thought this would make a great gift for someone. I purchased it for my brother and when he got it, he was taken by the looks of it and immediately started putting it together.