Donna Karolina
GBSTELLAR! Excellent, efficient, easy! I LOVE FashionGo! Extremely easy to navigate, has a wide selection of amazing products from awesome vendors that my clients cannot get enough of! This site is a must for any retailers who need an amazing selection of wholesale apparel, accessories and even home accessories and everything else! Love, love, love! Their customer service is amazing too! Quick to respond if I have any questions at all! Cannot imagine doing business without FashionGo!!!
customer
GBMy experience with FashionGo has been a… My experience with FashionGo has been a love hate. I honestly give it a 5 stars because their customers service is AMAZING!!! I’ve called in so many times weather I get the same rep or a different rep, they really all take the time to answer my question. I even get calls back which is rare because most companies with say they did but no voicemail or email follow up. The platform on the other hand really needs to stop changing with no notice. It makes it really hard for business.
Regena Harmon
GBI have enjoyed my buying experience… I have enjoyed my buying experience with Fashion go. The selection and search process is very easy. The vendors that I buy from have been quick to reply and available by phone. Each time I have ordered I'm overly satisfied with my merchandise. I recommend them,
Sabrina P
GBTerrible Customer Service with Fashion… Terrible Customer Service with Fashion GO and their affiliate LA Showroom. As a vendor trying to apply to their marketplace they make it nearly impossible for small owned brands. They value fast fashion which is harmful to the environment over carrying and nurturing small brands that produce quality apparel. Yet they have foreign overseas terrible quality vendors on their website simply because they are offering 100+ styles of clothes that are paper thin and knock offs/copyright infringement of other small owned designer brands. Even if you meet all of the requirements to create an account, if they don't like what you are offering to sell; instead of politely saying "Your brand doesn't meet our customer base right now." They will ask you for all of your sensitive information and intellectual property, then after looking at your photos make up some new rules about why you can't create an account. (Not owning a ware house, not having 25+ styles to offer when the supposed minimum requirement to open an account is only 6 styles). And on top of that if you ask for clarity on the requirements to be a vendor or why your being declined they will pretend to not see your email and decide to just not respond at all as if you are wasting their time when it's the other way around. Very unprofessional, rude, & racially biased customer service. Don't even waste your time with them. The website doesn't even get enough traffic to produce real sales for vendors. Also you can clearly tell some of the good reviews on here are fake.
Dana
GBTerrible customer service. No. It’s all good until there is a problem. I ordered from San Souci. Order came damaged and missing most of the items ordered. FashionGo does nothing to hold the vendor accountable. Weeks have gone by with no resolution. Use Faire instead where you are supported as a buyer.