Jack
GBFleek is a marketplace not seller I've made multiple orders on the fleek marketplace from multiple different suppliers, I've had some really bad and some really good. My first order was adidas hoodies from Pakistan.. more than 50% were fake but after explaining to fleek, i get refunded for the fakes. 2nd time i tried to order jeans a grade and they were amazing! i still order from this supplier every month and not just jeans, i try many of their products 3rd time i try to buy designer lv and the package never arrived, seller tried to lie. Fleek refund me My honest feedback: I do believe fleek needs to add better feedback system for suppliers, when i have bad experience the vendor will not give me review link because obviously i would give bad review. so despite some sellers 100 percent selling fakes on purpose, their reviews are still high, this should not be allowed, you should get review link built in. Fleek customer service will listen to you and side with you if you have evidence, customer support is very slow tho A BIG thing is, why is the video quality so BAD? yes, sellers might provide a video of items but it looks like its in the lowest resolution posible, you cannot see holes, stains, authenticity ect, please provide better videos, this will reduce return/refund because buyers can see better what they are buying I understand fleek is marketplace, not seller. my advice for people is to understand, you may have to make multiple orders with multiple sellers to find a good one, if sellers lie about quality of authentic products, fleek will have your back, if order goes well you use this seller again and again. I love fleek, please improve by getting rid of scam sellers
Jad El Aro
FRUnsatisfactory Experience with Fleek Order and Customer Service I placed an order on Fleek on January 22 after reading in their terms and conditions that delivery to Europe would take 14 days. On February 18, I returned to my home country, so I was unable to receive the parcel and I didn't have anyone trustworthy who could receive it on my behalf. On February 20, the order finally arrived, almost a month after I placed it. I contacted Fleek to explain that I couldn't receive the order as I was no longer in France and didn't know when I could return. I asked if it was possible to return the order because I had ordered products for winter, assuming that delivery would take 14 days, but unfortunately, it took a whole month. Today, I continue to contact Fleek to get information about the refund, but nobody responds! I don't know if they have cheated me or what. The customer service is completely useless.
Sean
GBIt’s actually laughable reading through… It’s actually laughable reading through the good reviews as they are obviously fake. I would steer well clear of this company…. Cancelled my order then didn’t respond to any emails regarding my refund for 2 weeks. I still haven’t received a refund after almost a month. Absolute joke of a company that don’t get their suppliers vetted at all, the whole app is full of fakes and items that have already sold. They have a quality check team that aren’t educated in how to check the authenticity of items and also pass items that are blatantly grade C for grade A. The only plus side is as you pay via debit or credit you can issue a chargeback with your bank to get your money back. Don’t waste your money on this overpriced scam
Poppy Solari
GBCannot recommend fleek enough and… Cannot recommend fleek enough and particularly the 121 service we get from Freddy. No problem is too big or two small to get assistance with. Super friendly, personal and helpful. The stock is varied and you can tailor your specific needs. A huge HUGE array of sellers and stock for any size seller and MOST IMPORTANTLY the reassurance that it something is wrong you are covered and protected.
Cameron Dighton
GBI’ve had nothing but great experiences… I’ve had nothing but great experiences with Fleek! Any issues that you have just get in contact with their customer services team and they will see to you right away! Excited to continue working with them!