We still have not received the items… We still have not received the items yet which is why I gave them only 2 starts. However, the response time from the company was quick and professional.

I like pure sense iPad case I like pure sense iPad case, it is very light weigh, really good, easy, and safe for my child to carry. Their customer services are worth seven star, very friendly, patiently. I would like to recommend to my friends for sure.

One to avoid. I ordered a case which wasn't even dispatched within stated delivery time. No contact to let me know what was happening; I had to chase them. When I got a reply from them they blamed Chinese new year (nothing mentioned about this at time of order) and offered to refund half the purchase price. That hasn't happened and my emails aren't being responded to. I explained that the case was for a child with severe SEN and that the delay was really detrimental for them, and there was no apology about that. Absolutely dreadful customer service.

I asked for a refund I asked for a refund. I ordered the wrong size case. And I realized it after I hit the purchase button so I hadn't even received the item yet. I received the whole refund in full. Thank you so much Puresensecases for being a wonderful company and for the full refund even though it was my mistake. I will be using your site in the future.

Fast delivery of a fantastic product Fast delivery of a fantastic product. Extremely easy to fit iPad and strap is easily adjustable as well. Our students love the bright colours. Very sturdy and functional at the same time. No more worries about broken iPads!