Strong & Durable Nice colours, easy to install , strong & durable

Arrived very quickly Couldn't buy this product from a retailer in Australia so purchased directly from the Pure Sense website. Arrived to our address in Australia via FedEx in three days, that is better than the time most Australian retailers can deliver in. We have had the product before, this was a new case for a new iPad. It is a great product for kids and Im not aware of an equivalent product with any other manufacturer.

One to avoid. I ordered a case which wasn't even dispatched within stated delivery time. No contact to let me know what was happening; I had to chase them. When I got a reply from them they blamed Chinese new year (nothing mentioned about this at time of order) and offered to refund half the purchase price. That hasn't happened and my emails aren't being responded to. I explained that the case was for a child with severe SEN and that the delay was really detrimental for them, and there was no apology about that. Absolutely dreadful customer service.

iPad case is great. Customer service even better! Great product and price. Unfortunately, the case did not fit our iPad. Apparently I did not know the generation ours was…. My error as it is stated in the description. However, sent an email for a refund and response was within minutes, super responsive and refund issued immediately. 100% will order again when I get a newer iPad.

I asked for a refund I asked for a refund. I ordered the wrong size case. And I realized it after I hit the purchase button so I hadn't even received the item yet. I received the whole refund in full. Thank you so much Puresensecases for being a wonderful company and for the full refund even though it was my mistake. I will be using your site in the future.