Good one The case on the whole looks and feels great.. the screen protector is quite tricky to apply.. i personally couldn't put it on by myself.. wasted one of it.. thankfully the pack comes with an additional screen protector.. hope to get it fixed by experts!

The case is very nice BUT... The case is very nice BUT a better set of installation instructions would help a dummy like me. I have arthritis and neuropathy in my hands and the material was too tough for me to maneuver. I had difficulty in inserting my iPad...a friend had to do it with some trouble too. Very nice to handle the ipad now with the hand gripper. So far I love it.

A Good Case Sorry for the misunderstanding. It's easy to overlook the "business" days when your shipping time is 14 business days. It did arrive near the end of that window. You might consider having trust pilot wait until after the 14 day window to send the request for review. It was sitting in my inbox quite a while before I received the case. The case is working great. My daughter handles it just fine. We plan to mainly use the strap in the car, so it is a little inconvenient to have the straps attach to the case with looping that will not be quick to implement. We might improvise with some hooks.

We still have not received the items… We still have not received the items yet which is why I gave them only 2 starts. However, the response time from the company was quick and professional.

Great Customer Service When ordering my case, I had options for shipping; USA or Overseas. I opted for USA, as it was a quicker delivery, but was immediately notified that it would have to be shipped from overseas, as it wasn't available in the US Warehouse. The agent immediately requested a refund, as shipping was less (go figure) and my order was processed. Unfortunately, the timeliness of receiving the order from Hong Kong wasn't as I had hoped, but nonetheless, when I contacted an agent I was given the tracking number so I could track the shipment. Because this case is for the 7th addition iPad, and is pink & purple, I suspect that there was a delay in manufacturing. All in all, I was very pleased with the service I received.