One to avoid. I ordered a case which wasn't even dispatched within stated delivery time. No contact to let me know what was happening; I had to chase them. When I got a reply from them they blamed Chinese new year (nothing mentioned about this at time of order) and offered to refund half the purchase price. That hasn't happened and my emails aren't being responded to. I explained that the case was for a child with severe SEN and that the delay was really detrimental for them, and there was no apology about that. Absolutely dreadful customer service.

iPad case is great. Customer service even better! Great product and price. Unfortunately, the case did not fit our iPad. Apparently I did not know the generation ours was…. My error as it is stated in the description. However, sent an email for a refund and response was within minutes, super responsive and refund issued immediately. 100% will order again when I get a newer iPad.

I ordered my case I ordered my case, then I got an email saying it wasn’t in stock that it was going to take longer and I had paid for fast shipping. Ordered it October 3rd and today is October 18th... still not here.

We are a small community organisation… We are a small community organisation looking after a park. This review would be five stars if the blue case had been available. With a protective screen cover stuck over our iPad broken screen and this cover, we affectionately call it the Fisher Price iPad ;-) a $450 replacement screen has been avoided and we are very very pleased with the protection that the Pure Senses case gives us.

Strong & Durable Nice colours, easy to install , strong & durable