Less $$ for device than promised The original offer for my Samsung S10 5G was $110 in good condition. They updated it to "broken" condition several days (not the 24 hours as they claim) after it was delivered and lowered the price to $74, claiming the battery tested bad. This device was purchased new a few months ago and only used for 1 month while overseas. I do believe they are claiming a lot of devices are in worse condition than what individuals describe them as just to pay them less. They did offer to send my device back to me, but i took the lesser offer just to get it over with. I will never be using them again, and advise anyone against using them.

I do NOT recommend using this website I do NOT recommend using this website. I’m being told my flawless device has damage to reduce the payment price. I know for a fact that my device did NOT have any damage, just to confirm I reviewed all my photos and videos to make sure. Nonetheless, my device has no damage whatsoever. Do better than I did and avoid the hassle I’m having to deal with.

Does not pay out, nor respond. Its never a good look to promise same day payment and now its been over a week since I had received an email confirmation of your acceptance of the condition and to the offer for the phone. Yet you will not respond to continued non-payment. I've emailed and reached out via Twitter and still no response. I will be looking into further escalations to address this if payment is not made immediately. or return the phone. UPDATE: 1/29/24 - ClicknCell did pay out in full after an aggressive campaign using multiple methods to get their attention/response.

Great Customer Service & Follow-Through! Long story short, when I sent my phone to ClicknCell, there had been some mixup. I received an email about a completely different phone and never heard back from that email chain. I was a bit sketched out that I had been scammed, but called the customer service number. The gentleman on the other end was very apologetic, courteous and helpful. He got things sorted out within a few minutes and even direclty processed the payout for my phone. I would 100% trust ClicknCell again in the future.

Mixed Experience, but I got paid... I had a mixed experience with Clickncell...The Good: I got paid more than any other site was offering for my device. The Not-So-Good: Their system leaves a lot to be desired. While I got the mailing label right away, The assessment and payment process took a long time, and needed careful monitoring. My device was received on a Saturday, but I kept getting emails looking for my device for days afterward, my call and emails in return not getting responses. I finally got an assessment email confirming my device met their standards and was worth what was originally quoted, which I had to accept (why should I need to accept if it was correct?). Then there were payment issues...I requested payout via paypal which they said their processor was having issues with, I offered Venmo as an alternative which I was told would take 1-3 days. 5 days later and still no payment, was getting concerned. I call and spoke to a nice fellow named Daniel who finally got everything sorted out and paid via Venmo right away. The whole process took 10 days, not the paid within 24 hours of receipt they advertise on their site, but I did get paid and more than other sites.