A good business fueled by great people A business can be measured not in their ability to be perfect but in moments of recovery and imperfections...Its not always an easy task standing on the front lines making decisions of value to consumers during these times. This company has and overcomes challenges via shipping, communication and volume of demand on day to day basis. I didn't have a perfect experience with them, but I understand why challenges came up and I have to acknowledge and commend them for not quitting or giving up on assisting me, recognizing where problems arose and working with me to correct, and showing a compassionate side and real interest in helping me. Process is easy to do. Instructions clear and conscise and lots of availability to ask questions along the way. Pricing is fair and from what I've seen higher than many in the market. Team is informed, and quick to respond.

Keep communicating if you have an issue If you, for some reason, do not receive payment keep reaching out to this group. I did and received a text this morning with prompt payment for my phone. Their claim was a glitch in the system and I hope that was the case. I think my problems were not the norm as many have had positive interactions. Thank you, Daniel, for resolving this month old issue!

Trustworthy and simple process -

I do NOT recommend using this website I do NOT recommend using this website. I’m being told my flawless device has damage to reduce the payment price. I know for a fact that my device did NOT have any damage, just to confirm I reviewed all my photos and videos to make sure. Nonetheless, my device has no damage whatsoever. Do better than I did and avoid the hassle I’m having to deal with.

revision of a previous review originally i wrote a review that wasn't the best..i was having a hard time getting in contact with customer service..i didn't have the phone i sent them or any payment for it..i have since been contacted from someone that was very nice and apologetic for the non- communication..they addressed my issue and gave me a couple choices and in the end everything has been worked out. i don't feel they purposely ignored me..it was probably just a mistake and mistakes happen. thanks again for all the help click n cell.