Clickncell

2819 west 12 street, 11224, Brooklyn, United States
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4.00
Based on 19 Reviews

5

63.16%

4

10.53%

3

5.26%

2

5.26%

1

15.79%
About Clickncell

ClickNCell® is a service that is changing the way you buy and sell used electronics online. Our online model allows individuals and businesses to trade-in their used electronics for the most value in an easy to use process. We take the hassle out of the selling for you and help you get paid quickly.

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JImmy
GB

Trustworthy and simple process -

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Ronald Thompson
CA

Tried selling my iPhone 11 on swappa… Tried selling my iPhone 11 on swappa but after a week I decided to give this trade in a go 5 days later they transferred my quote through apply pay Only company that users apple pay.

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Jason Swartzendruber
GB

Does not pay out, nor respond. Its never a good look to promise same day payment and now its been over a week since I had received an email confirmation of your acceptance of the condition and to the offer for the phone. Yet you will not respond to continued non-payment. I've emailed and reached out via Twitter and still no response. I will be looking into further escalations to address this if payment is not made immediately. or return the phone. UPDATE: 1/29/24 - ClicknCell did pay out in full after an aggressive campaign using multiple methods to get their attention/response.

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Matt Paden
GB

Outstanding Customer Service Initially there was some confusion with the trade in, but then Daniel from the customer service department handled everything. Normally, I wouldn’t leave a review solely based on my customer service experience, but this was by far the best I’ve ever had. Outstanding communication.

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Marc Sides
GB

Mixed Experience, but I got paid... I had a mixed experience with Clickncell...The Good: I got paid more than any other site was offering for my device. The Not-So-Good: Their system leaves a lot to be desired. While I got the mailing label right away, The assessment and payment process took a long time, and needed careful monitoring. My device was received on a Saturday, but I kept getting emails looking for my device for days afterward, my call and emails in return not getting responses. I finally got an assessment email confirming my device met their standards and was worth what was originally quoted, which I had to accept (why should I need to accept if it was correct?). Then there were payment issues...I requested payout via paypal which they said their processor was having issues with, I offered Venmo as an alternative which I was told would take 1-3 days. 5 days later and still no payment, was getting concerned. I call and spoke to a nice fellow named Daniel who finally got everything sorted out and paid via Venmo right away. The whole process took 10 days, not the paid within 24 hours of receipt they advertise on their site, but I did get paid and more than other sites.

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