Amazing customer service, annoying payment. Tried Science.bio thanks to a youtuber I saw who had their products. Payment with check is a tad annoying, not sure why we cannot use Paypal/debit card too be honest, but everything was extremely smooth. I have now ordered 4 items from them, flawless transactions. They even allowed me to cancel one order due too a mistake, no questions asked.

Much Better The Second Time Around Recieved my credit from past expirience and made another order. Everything went smooth as butter this time. Ordered Item listed as on backorder. Takes about a week to arive. Very happy. Thanks Science.bio

Money taken, no item received. I previously wrote a one star review stating how science bio took my money and never sent the product. They finally reached out and was able to fix everything. They switched banks or something so that’s why they said they didn’t show receiving payment. Overall, though it was an aggravating experience, I will give sciencebio a 5 star review as before this incident I have never had an issue with them.

Slow shipping and poor customer service Lately, they have had very poor customer service likely because they are closing. I paid for a priority shipment and for some reason the shipment was returned to them by the courier. This was not at all my fault. They reshipped it, but by standard USPS shipping and no refund has been issued for the priority shipping. The shipment was eventually received though it took longer than expected.

order #SB2588120 I had order #SB2588120 canceled and offered store credit, so I emailed them asking if I could change the product or if they could continue with my order again, the first email (the cancellation one) was replied after a few hours, but since it's been 24 hours and nothing, hope they can help. update1: received an email shortly after, got the credits, now just wait until arrival. Update2: received the package 3 days after, I would definitely recommend science.bio, they are very profesional and reliable 10/10