Jerica was awesome. I am a new boutique owner and I had problems placing my order. I wasn't able to speak with any one until I was done taking care of my children. I thought they would have been closed due to it being after 8pm where I live, nope I was wrong. They were still open and I was able to chat with someone to get my issue resolved. Jerica guided me in the right direction and explained thoroughly what needed to be done so I can complete my purchase. She provided me with the link that I need and stay in the chat with me to make sure that I got everything correct.

I have purchased from a few vendors… I have purchased from a few vendors with Orangeshine and Lashowroom and haven't had any problems until. I purchased from Nylon. So Orangeshine banded me because of Lashowroom. I sent multiple messages to the vendor that I was over charged for product I didn't receive. They didn't care to reach out to me until my bank acted. I have screenshots of my emails with no response. I thought these two business were legit bit obviously they only care about the vendor and not the consumer being over charge typical. I definitely will be contacting BBB.

I want to thank you Jerica for her… I want to thank you Jerica for her assistance, she was very helpful and patient. I look forward to doing business with the company. Amazing customer service!!!

Problem Solved Lisbeth did an outstanding job taking care of the issue I had. She was very prompt and diligent with correcting the problem. Awesome.

Jerica gave excellent service Jerica gave excellent service. I had an issue with my Billing information and she was very professional and helped me to resolve my issue. Thanks!